Magento Product Questions Extension

An absolutely brilliant way to establish reliable relations with your potential customers providing them the possibility to ask questions about any product in your store.

Extension Demos
Pick a quick tutorial to learn about various aspects of this extension

An absolutely brilliant way to establish reliable relations with your potential customers providing them the possibility to ask questions about any product in your store.

Product Questions completely fits any Magento website. With great features and performance it will perfectly complement your store.

Product Questions is an easy set-up module that allows your customers to ask any kind of question about the products in your store. Visitors can rate questions and answers and set up the permission to view them. Now you can easily provide answers for all questions, saving time! Product Questions is a simple component that greatly affects the conversion in a positive way.

The questions you receive from your customers indicate interest in products in your store. Why not use this great advantage and turn it into a simple way to establish a long lasting relationship with your potential clients, therefore increasing the conversion. Encourage your website visitors to interact with you and find out more details about your products.

This extension offers the following features for customers

  • Possibility for visitors and customers to ask questions about any product.
  • Visibility - the perfect ability to set up the permission to view questions (privately or give the permission to display them for everyone). This ability allows your customers to ask questions privately, therefore, the question and the answer will be visible only to that person who asked the question.
  • Ranking system. Every customer can rate the usefulness of the question or answer.
  • Ability to sort questions by date or rating
  • As only your customer will ask the question, they will receive the confirmation via email that it was received. As only the answer will be provided to your customer, they will be notified through their personal email. Therefore, every customer can be sure that he will not miss the respond to his question.

An extension offers the following features for store owners

  • Ability to add questions and answers via backend.
  • Easy notification system. You will receive the notification by email as only a new question will appear, therefore any question will be responded to promptly.
  • The store which has a page with questions and answers about products has a great channel to increase the loyalty of their potential customers. By giving expanded information on every product to your customer, your store will gain their trust and will become a reliable shopping resource for them. Your store visitors can ask more questions before making a confident purchase in your store. This simple component that greatly affects the conversion in a positive way.
  • Create user-generated content. A page with questions about the products will be constantly refreshed with new questions and answers, therefore, the search engines will be indexing and ranking those pages much better than static content. The questions and answers page can attract a big number of visitors to your store via organic search, as many of your potential customers are looking for answers for their questions regarding a specific product. Those visitors are your potential customers because they are interested in a specific product and looking for a better deal.
  • SEO-friendly URL pages with answers.
  • The ability to set up dynamic titles and Meta titles, descriptions, and H1 title templates using variables.
  • The powerful ability to set up and customize email template messages via backend.
  • Ability to set up permissions to add questions by other guests.
  • Ability to disable private question postings and permissions to post only public questions. Ability to disable questions ratings.
  • Ability to send auto-reply answers. As only the visitor has left a question, they will receive a confirmation email acknowledging that the question has been received. In this confirmation email, you have an expanded ability to provide any kind of additional information, for instance: specify an estimated time to respond etc.
See it in action!
Pick a quick tutorial to learn about various aspects of this extension
Customer Reviews (18)
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  1. Overall Satisfaction
    100 %
    Great for SEO and Customer Experience
    Topher from United States
    Customers can ask questions and get answers just like Amazon.
  2. Overall Satisfaction
    100 %
    Perfect extension
    Robert from Oppegard, Norway
    Great extension that lets you manage customer questions. As your answered questions populates your products it saves you time answering support requests. A must have!
  3. Overall Satisfaction
    100 %
    was a great extension
    HappyMagento from Nairobi, Kenya
    sadly discontinued for magento 2
  4. Overall Satisfaction
    100 %
    One of the great extension...
    Abhishek from Gwalior, India
    A must have for all the stores. Many times there are so many customers with only a single type questions. So with the help of this extension, we can put that time in other work instead of answering the same question to so many customers....
  5. Overall Satisfaction
    100 %
    Great quality code
    Dean from Seoul, Republic of Korea
    loads very well easy to install and customize.
  6. Overall Satisfaction
    80 %
    Great extension
    James from Manchester, United Kingdom
    We installed this on our development site before our live and in both cases it just worked. There was some work to do to make it fit in with out theme, i.e: moving the tab so it wasn't the first one active on the product page and then removing a link to the tab.
    Overall a great extension with no issues at all.
  7. Overall Satisfaction
    100 %
    Jakub from Bratislava, Slovak Republic
    Good value for money!
  8. Overall Satisfaction
    100 %
    Support is very good
    turgay from Istanbul, Turkey
    I would definitely recommend it very handy
    Every magento is a must
    Support is very good
  9. Overall Satisfaction
    100 %
    Our customers ask, we answer = sales
    Jose from Mexico City, Mexico
    Every customer likes to ask about products. This extension helped us to solve customer questions in an easy way, so they don't have to call by phone :)
  10. Overall Satisfaction
    100 %
    Works like a charm
    H0bby from Bandung, Indonesia
    Worked as described, no errors
  11. Overall Satisfaction
    100 %
    It's really great
    Michaela from la Torre de Fontaubella, Spain
    Mirasvit is one of the best developer for Magento.
  12. Overall Satisfaction
    60 %
    Working good, after fixing some bugs
    Abhishek from Ahirka, India
    I get the things working as expected with this extension after fixing some bugs on our end.. could be with our theme only.
  13. Overall Satisfaction
    100 %
    Works as Described Good Support
    krishnendu from Guwahati, India
    This product works as described. There was a small issue which was well taken care of by the support team. Nice Product & Good Support.
  14. Overall Satisfaction
    100 %
    Awesome Support
    Crystal from United States
    The support for all of their products is some of the best I have seen. I wish they had more extensions I needed, because it is a delight to work with them
  15. Overall Satisfaction
    100 %
    Flavio from Presidente Prudente, Brazil
    Very useful to allow user interaction and eliminate pre-sales questions.
  16. Overall Satisfaction
    100 %
    Tim from Collierville, United States
    We love this plug-in - paid for customized installation, worth every cent! Thank you to all the devs that put the time into developing these tools and thanks to the patience that the devs have for us end-users.
  17. Overall Satisfaction
    100 %
    does what it says!
    Nikki from Turin, Italy
    installs easy
    does what it says it will do
    prices are within market standards
    and the service is fast and competent!
    all in all a good deal and when a module is available with similar functionality I chose Mirasvit..
  18. Overall Satisfaction
    100 %
    Must have
    Don from Blanchardstown, Ireland
    This product is very easy to install. Really impressed. Very high level of support. Fast & skilled. Perfect.

The Product Questions is compatible with:

Magento Community Edition (CE)1.4.1 - 1.9.4
Magento Enterprise Edition (EE)1.10 - 1.14.2
Refund Policy

All customers can request a refund during 30 days after purchase of our software, if customer think that our software is not suitable for any reason. To request refund, customer must remove all copies of our software from its store, servers, computers, email, etc and confirm by email such removal. After receiving a request we will proceed refund within 3 business days.

If request for refund is received after 30 days after purchase, it will be rejected. Cost of installation and customization services are not refundable.

Support and bug fixing

Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs, which were found in our software. We can solve only the bugs directly related to or caused by our extension. Those bugs must be reproduced on fresh Magento installation without any 3rd party plugins. We will solve that bugs in order of our development plan. 

We don’t do any type of custom work and we have a right to reject a support request if the issue is store-specific (cannot be reproduced on the fresh Magento installation without any 3rd party plugins).

Mirasvit will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) related to our support service caused to you, your information and your business.

Software updates

Mirasvit offers free lifetime updates if they areavaliable. Updates are limited to the Magento version branch (1.x.x or 2.x.x). Customer can download an update and install it by himself. If support period is expired, can’t solve any possible problems with our software during or after updating. Mirasvit does not guarantee that it will release updates for any product.