|Community:||1.4.1 - 1.9.3|
|Enterprise:||1.10 - 1.14.2|
An absolutely brilliant way to establish reliable relations with your potential customers providing them the possibility to ask questions about any product in your store.
Product Questions completely fits any Magento website. With great features and performance it will perfectly complement your store.
Product Questions is an easy set-up module that allows your customers to ask any kind of question about the products in your store. Visitors can rate questions and answers and set up the permission to view them. Now you can easily provide answers for all questions, saving time! Product Questions is a simple component that greatly affects the conversion in a positive way.
The questions you receive from your customers indicate interest in products in your store. Why not use this great advantage and turn it into a simple way to establish a long lasting relationship with your potential clients, therefore increasing the conversion. Encourage your website visitors to interact with you and find out more details about your products.
This extension offers the following features for customers
- Possibility for visitors and customers to ask questions about any product.
- Visibility - the perfect ability to set up the permission to view questions (privately or give the permission to display them for everyone). This ability allows your customers to ask questions privately, therefore, the question and the answer will be visible only to that person who asked the question.
- Ranking system. Every customer can rate the usefulness of the question or answer.
- Ability to sort questions by date or rating
- As only your customer will ask the question, they will receive the confirmation via email that it was received. As only the answer will be provided to your customer, they will be notified through their personal email. Therefore, every customer can be sure that he will not miss the respond to his question.
An extension offers the following features for store owners
- Ability to add questions and answers via backend.
- Easy notification system. You will receive the notification by email as only a new question will appear, therefore any question will be responded to promptly.
- The store which has a page with questions and answers about products has a great channel to increase the loyalty of their potential customers. By giving expanded information on every product to your customer, your store will gain their trust and will become a reliable shopping resource for them. Your store visitors can ask more questions before making a confident purchase in your store. This simple component that greatly affects the conversion in a positive way.
- Create user-generated content. A page with questions about the products will be constantly refreshed with new questions and answers, therefore, the search engines will be indexing and ranking those pages much better than static content. The questions and answers page can attract a big number of visitors to your store via organic search, as many of your potential customers are looking for answers for their questions regarding a specific product. Those visitors are your potential customers because they are interested in a specific product and looking for a better deal.
- SEO-friendly URL pages with answers.
- The ability to set up dynamic titles and Meta titles, descriptions, and H1 title templates using variables.
- The powerful ability to set up and customize email template messages via backend.
- Ability to set up permissions to add questions by other guests.
- Ability to disable private question postings and permissions to post only public questions. Ability to disable questions ratings.
- Ability to send auto-reply answers. As only the visitor has left a question, they will receive a confirmation email acknowledging that the question has been received. In this confirmation email, you have an expanded ability to provide any kind of additional information, for instance: specify an estimated time to respond etc.
Great extensionWe installed this on our development site before our live and in both cases it just worked. There was some work to do to make it fit in with out theme, i.e: moving the tab so it wasn't the first one active on the product page and then removing a link to the tab.
Overall a great extension with no issues at all.By James on
PerfectGood value for money!By Jakub on
Support is very goodI would definitely recommend it very handy
Every magento is a must
Support is very goodBy turgay on
Our customers ask, we answer = salesEvery customer likes to ask about products. This extension helped us to solve customer questions in an easy way, so they don't have to call by phone :)By Jose Carlos on
Works like a charmWorked as described, no errorsBy H0bby on
It's really greatMirasvit is one of the best developer for Magento.By Michaela on
Working good, after fixing some bugsI get the things working as expected with this extension after fixing some bugs on our end.. could be with our theme only.By Abhishek on
Works as Described Good SupportThis product works as described. There was a small issue which was well taken care of by the support team. Nice Product & Good Support.By krishnendu on
Awesome SupportThe support for all of their products is some of the best I have seen. I wish they had more extensions I needed, because it is a delight to work with themBy Crystal on
GreatVery useful to allow user interaction and eliminate pre-sales questions.By Flavio on
Perfecto!We love this plug-in - paid for customized installation, worth every cent! Thank you to all the devs that put the time into developing these tools and thanks to the patience that the devs have for us end-users.By Tim on
does what it says!installs easy
does what it says it will do
prices are within market standards
and the service is fast and competent!
all in all a good deal and when a module is available with similar functionality I chose Mirasvit..By Nikki on
Must haveThis product is very easy to install. Really impressed. Very high level of support. Fast & skilled. Perfect.By Don on
Reasons to choose Mirasvit
It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.
90-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.
We provide you lifetime free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.
We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
Module is easy to install and easy to upgrade, just follow step by step our user guide.
No core modifications. Just copy extension files to store root directory.