Product Questions

An absolutely brilliant way to establish reliable relations with your potential customers providing them the possibility to ask questions about any product in your store.

Product Questions completely fits any Magento website. With great features and performance it will perfectly complement your store.

Product Questions is an easy set-up module that allows your customers to ask any kind of question about the products in your store. Visitors can rate questions and answers and set up the permission to view them. Now you can easily provide answers for all questions, saving time! Product Questions is a simple component that greatly affects the conversion in a positive way.

The questions you receive from your customers indicate interest in products in your store. Why not use this great advantage and turn it into a simple way to establish a long lasting relationship with your potential clients, therefore increasing the conversion. Encourage your website visitors to interact with you and find out more details about your products.

This extension offers the following features for customers

• Possibility for visitors and customers to ask questions about any product.
• Visibility - the perfect ability to set up the permission to view questions (privately or give the permission to display them for everyone). This ability allows your customers to ask questions privately, therefore, the question and the answer will be visible only to that person who asked the question.
• Ranking system. Every customer can rate the usefulness of the question or answer.
• Ability to sort questions by date or rating
• As only your customer will ask the question, they will receive the confirmation via email that it was received. As only the answer will be provided to your customer, they will be notified through their personal email. Therefore, every customer can be sure that he will not miss the respond to his question.

An extension offers the following features for store owners

• Ability to add questions and answers via backend.
• Easy notification system. You will receive the notification by email as only a new question will appear, therefore any question will be responded to promptly.
• The store which has a page with questions and answers about products has a great channel to increase the loyalty of their potential customers. By giving expanded information on every product to your customer, your store will gain their trust and will become a reliable shopping resource for them. Your store visitors can ask more questions before making a confident purchase in your store. This simple component that greatly affects the conversion in a positive way.
• Create user-generated content. A page with questions about the products will be constantly refreshed with new questions and answers, therefore, the search engines will be indexing and ranking those pages much better than static content. The questions and answers page can attract a big number of visitors to your store via organic search, as many of your potential customers are looking for answers for their questions regarding a specific product. Those visitors are your potential customers because they are interested in a specific product and looking for a better deal.
• SEO-friendly URL pages with answers.
• The ability to set up dynamic titles and Meta titles, descriptions, and H1 title templates using variables.
• The powerful ability to set up and customize email template messages via backend.
• Ability to set up permissions to add questions by other guests.
• Ability to disable private question postings and permissions to post only public questions. Ability to disable questions ratings.
• Ability to send auto-reply answers. As only the visitor has left a question, they will receive a confirmation email acknowledging that the question has been received. In this confirmation email, you have an expanded ability to provide any kind of additional information, for instance: specify an estimated time to respond etc.