Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.
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Top 5 Reasons to choose Magento Follow Up Email by Mirasvit
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Powerful and flexible email editor
Editing without limitations. You can include to email any block, text, order information, coupon etc
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Analytics & insights
Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.
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Flexible Rules
Send emails only to relevant customers. You can send emails depending on purchased products, customer group, order attributes.
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Easy to get started
Get set up within minutes and start making your customers happy.
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A cost-effective solution
There are no annual or monthly fees, just purchase and use.
Some companies do not want to annoy their customers, and so distribute mailings once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.
The extension allows you to solve the following tasks:
- to remind the customer of an abandoned cart (magento abandoned cart email)
- to cross-sell based on the shopping cart or previous sales
- to remind yourself of old customers who have not visited your site for a long time
- to offer a discount (coupon code)
- to remind customers to re-order (for example, if you sell consumables)
- to wish them a birthday or other celebration
- to automate emails with tracking information, after a change of order status New
- to maintain good a relationship with customers, to increase their loyalty
- to turn potential customers into buyers
Upon the occurrence of an event (making order, change of order status, abandoned cart, etc.), the extension automatically generates a chain of emails to be sent to the customer during a certain period, thereby reminding the customer of your store, their order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making orders, number of reviews). Depending on this criteria, it can change the message chain.
Improve Conversation Rate
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Track and send emails to visitors who abandon a checkout
Extension tracks all shopping carts and can send follow-ups to customers or unregistered visitors who abandoned their shopping carts.
Extension automatically captures (using ajax) a customer's name and email address on all store pages (checkout, newsletter, registration form etc)
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Restore a customer's shopping cart just by one click with a direct link in the email
- Auto-login customers by clicking on any link in an email
Sell more and build customer loyalty
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Ask review (Review Reminder Email)
After some time, the extension can automatically send ask review emails after purchase.
Additionally you can configure mail-chain with few messages, if a customer does not place a review after the first email.
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A winback message
After some time, the extension can send a winback message to customers who did not visit the store.
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A product recommendation
Extension can send product recommendation emails based on previous customer purchases.
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Wish customers a Happy Birthday
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Ability to integrate coupons in email
You can specify what shipping rule relates with email and the extension will automatically generate a unique coupon code for each email with the ability to set up an expiration date fro the coupon
Analyze the efficiency and improve your emails
With Follow-Up Email, you can easily track your email marketing performance and improve it.
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Performance statistics for email marketing Must Have
- Track number of placed orders or reviews by clicking on the emailed link
- Track number of visits by clicking on the emailed link
- Track number of readers (visitors who open emails)
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Ability to integrate Google Analytics tracking
- Detailed statistics by each company / trigger
For Administrators
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Extended set of events
Email chain can be triggered and cancelled by one of these events:
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Customer
- Customer Logged In
- New customer signup
- Customer birthday
- Customer activity
- Customer subscribed to newsletter
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Order
- Order obtained new status
- Order obtained '###' status
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Shopping cart
- Abandoned Shopping Cart
- Product price was changed
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Wishlist
- Product was added to Wishlist
- Wishlist shared
additionally you can add your own events without changing the extension
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Flexible rules and conditions
Ability to specify additional rules for the start and stop of a trigger:
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Customer
- Group
- Lifetime sales
- Number of reviews
- Number of orders
- Subscription status
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Shopping cart
- Total quantity of products
- Total count of products
- Subtotal
- Product(s)
- Category of products
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Order
- Total quantity of products
- Total count of products
- Grand Total
- Product(s)
- Category of products
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Intuitive email builder
Extension provides wysiwyg email editor. Also, the extension includes a few common magento email templates.
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Ability to import templates from MailChimp to Magento Follow Up Email extension
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Ability to set the trigger’s period of activity
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Ability to specify a delay in sending mails to days, hours, or minutes
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Ability to specify different coupons for different items of the chain
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Ability to display additional Related Products, Associated Products, Upsells of Products
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Ability to view the sent mails
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Ability to view the queue of mails to be send
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Ability to generate email for past events
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Ability to specify a SMTP server to send mails
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Sandbox mode
If sandbox mode is enabled, all mails are sent to the test email
Additional Features
- Direct link to unsubscribe inside the email
- Direct link to view the email inside the browser (not display correctly? View in browser)
- Rapidly going from the mail to the store with automatic authorization
- Works Great!Thrive from United StatesThis extension has done everything it's promised, will be using it in Magento 2. Mirasvit has stood behind this product 100% including a free upgrade! The only issue is that it allows PHP directly in the templating engine.
- Works greatPassy from South AfricaWe always buy from Mirasvit as the code is the best and the support is great too.
- Increase your revenueJack from Cerklje ob Krki, SloveniaThis extension will increase your conversion rate. At least it did for me... ;)
- Fantastic must have tool!Izzy from Zwolle, NetherlandsCan't work without it
- Great ExtensionDan from Ashqelon, IsraelAllows easy follow up with customers under pre-defined rules using prefefined email chains. Great for both pre and after sale communication.
- great serviceajebo from Lagos, Nigerianumber 1 magento plugin provider
- Very great module for contacting clientsArd from Piatra Neamţ, RomaniaWe use the module for many follow-ups
- indispensabile estensione per recuperare clienti ed ordinigiuseppe from Terlizzi, Italydavvero ottima estensione, la uso e mi trovo molto bene, suggerita..!
- Solid Follow UpScott from Wilmington, United StatesVery dependable solution for closing sales on interested customers. Robust rule set.
- Great for convertionsMike from Echtenerbrug, NetherlandsWe use the build in campagnes to get more reviews and orders. Works great
- One of the best follow up extensionMotomotors from Budapest, HungaryIts a must have plugin
- Excellent extensionCatalin from Râmnicu Vâlcea, RomaniaFollow up email is a great extension that is working fine, like they say. Support was essential. They helped me till extension worked fine on my website. I recommand. Thank you.
- непогана штукаVadym from Ghaziabad, Indiaнепогана штука. Я її юзав у випадку, коли в мене людина купувала бензопилку - пропонував швиденько добрати масло і т.п. Спрацьовувало непогано. Єдиний мінус - не можна було послати листи тим, хто оформляв замовлення раніше.
- Very GoodAmit from Pune, IndiaDoes a lot more than similar extensions on the market. I only need to see whether it captures email by ajax, and if it does that now, or in future releases, this would be absolutely top of the hill. It's great even now, for the kind of features it has (not restricted to only abandoned cart, which is a huge plus)
- By far the bestAbhishek from Gwalior, IndiaThis follow-up email is by far the best marketing extension we have found till now. We have checked many follow-up emails and all those were lacking in one or another or so many features which Mirasvit has. Bang on Mirasvit, you nailed it in follow up email extension.
- Love this extensionTom from Kenosha, United StatesExtension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!
- Work GreatSteven from Ontario, United StatesWork Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.
- works greatBrandon from Olathe, United Statesworks great
- Exactly functionalJoao from Piedade, BrazilThe module works perfectly and has met all my expectations generating smart emails with very positive results!
- Never been easier to make more moneyGzim from Vejen Municipality, DenmarkFirst of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.
We used the extensions for 2 things:
To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.
Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension. - Good option in emailsFashoop from Querétaro City, MexicoA very useful extension for sending emails of important events that become a sale more.
The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems - the Best extensionChris from Lake Forest, United Stateseasy to instacll it
- Best marketing toolAlex from Barcelona, SpainSince we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.
Keep the good work!! - Very usefulEsteban from Barcelona, SpainI recommend it. Really easy to use and the support time was very kind and helpful.
- 8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)Mario from Hung Hom, Hong Kong8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)
Extenstion bought:
Full Page Cache 10/10 (load time from 14 sec to 5 sec)
Follow Up Email 8/10
Reward Points 8/10
Help Desk 8/10
Product Questions 7/10
Sphinx Search Ultimate 9/10
Product Labels 7/10
- Awesome extension.Roman from Cheb, CzechiaI love it and my customers too.
The Mirasvit support was great as always.
I feel stupid that I didn´t buy this extension before, it saves so much time and money. - IncredibleErkan from Brackley, United KingdomIncredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
Thank you guys. - I love itThomas from FranceThis is a very good extension, I recommand it !
- A Great ExtensionCraig from Yandina Creek, AustraliaWe have been using this extension for a long time and it has definitely helped our business.
- Great extension with many featuresEliyahu from Southfield, United StatesGreat extension with many features
- Great extension with many featuresEliyahu from Southfield, United StatesGreat extension with many features
- Works greatKacih from NetherlandsExactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.
- Better than others email marketing providerxavier from La Landec, FranceThe best feature is :
You keep your data and you can do what you want with. You don't need to pay every month.
Thumb up. - I love this :)Marek from Chełmno, PolandIt's great extension which give me many capabilities in selling and sending email to my clients.
The technical support is great, quickly resolve my problems. - Email follow-upWinston from Newport News, United StatesAnother solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.
- Great module for automating emailSergei from Te Awamutu, New ZealandThe visual editor is fantastic. nothing like it in other modules. Works very well..
- Better than competitionMatt from Gdańsk, PolandMarvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.
- Decrease my bounceEduardo from BrazilReally helps by automatizing the following up emails and decreases the soft bounce from some e-mails servers
- The bestCledson from Petrolina, BrazilWoow. The best. Increase sales and reviews.
- Excellent Follow Up Emails!!!Paulo from Uberlândia, BrazilHello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.
- Great!Alex from Berlin, GermanyGreat extension! Very happy with our choice!
- Amazing, this extension pays for itself.Michael from Vancouver, CanadaThis extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
In one month this extension paid for itself.
The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
Could be the most useful magento extension we have added to our store. - A MUST HAVE for all Magento store owner.Budiono from Jakarta, IndonesiaSince I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!
- Good productVinay from Mumbai, IndiaLiked it very much
- Great extension!Gökhan from Bad Vilbel, GermanyGreat extension and super Support. I love this company and his extensions.
- Great ProductShabaka from Gerrards Cross, United KingdomGreat product and company will use again.
- Can't get betterSudheer from Mumbai, IndiaMirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.
- Exactly what we were looking for.axtore from Wilmington, United StatesWe like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.
- This is a MUST HAVE!Yang from Xi'an, ChinaThis is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!
- Great for collecting reviewsMark from United KingdomWe used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.
- Amazing featuresNick from Groningen, NetherlandsGreat extension with amazing features. We can create truly awesome emails to send to our customers.
- Awesome, really generates more salesRaymond from Apeldoorn, NetherlandsWorks exactly as advertised, easy to install
- Great ExtensionJoseph from United StatesIt saved so much time for us and brought more sales.
- Excellent!Hashid from Bengaluru, IndiaGreat concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!
- Works greatBojan from Mantinge, NetherlandsJust with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!
- Great extensionIvan from Nicosia, CyprusGreat and easy to use extension.
- GreatHaim from Canton, United StatesIf you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
We did it and the response and increase in sales has been amazing.
Great job by Mirasvit once again! - Fantastic job!Filipe from Martigny-Croix, SwitzerlandReally really great extension! The best for us!
- Very usefulTatsuro from Takasagocho-takasemachi, JapanThis extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.
- Great ExtensionMiguel from Hollywood, United StatesI already installed and I will absolutely recommend this extension.
This will increase your seals if you do a good job with your email follow up promotion.
- Great ROIChristoph from GermanyThis module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!
- Increase your sales and client loyaltyVadim from Kiev, UkraineThanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.
- great extensionGhio from Echtenerbrug, Netherlandsdoes what it say it does!
- formally known as the email trigger suite!!Yakesh from IndiaEXCELLENT auto email responses
- Great Extension, Great support.Svilen from Barcelona, SpainJust updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.
- Good extensionJeff from Auckland, New ZealandIt gives us an opportunity to create another touch point with customer.
- Nothing short of amazingBoluwatife from Aurora, United StatesGreat extension. Love you guys at Mirasvit for providing this!
- Very complete, little technicalSN from Amsterdam, NetherlandsVery complete and smart setup of FUE. Good work.
https://sleeve7.com and https://shirtsofcotton.com/en - Mirasvit is great!!Peter from GermanyWe are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.
The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.
Our customer is happy, we're happy, everything is great!
Thank you!!!! - Good productMallesh from Smyrna, United StatesThis product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rate
- Needed this!MA from Maidstone, United KingdomNeeded something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.
We gave an idea to include a new feature, after implementing that it will be even better! - Very usefulMatej from Grize, SloveniaWe just started to use it and it looks very promising. Very useful extension!
- Third time purchasing moduleAnže from SloveniaAs headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.
- Great ExtensionNeal from Dubai, United Arab EmiratesThe followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.
- Great Toolaltdev from Thousand Oaks, United StatesThis extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
I can see this as an excellent tool for driving customers back to your store. - Solid and stable extensionLászló from Budapest, HungaryWe have this extension now already for 1 years on our site and it has been working excellent and without any issues
- Great way to retain customers and gain lost ordersDavid from Saint Paul, United StatesWe use this extension to retain our customers, get reviews, and convince potential clients to order.
- Great Extension!albert from Pineda de Mar, SpainThis extension works as expected. Great costumer support.
- Enterprise Features for Community EditionSven from Dortmund, GermanyThis extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.
- Great module for great priceNastja from SloveniaI highly recommend buying this module because it is working really great.
- Great extensionRobert from Oppegard, NorwayReally good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.
- Works perfectlyAgnieszka from Krakow, PolandEven the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.
- Fantastic!Xander from United StatesA must have extension. Saves alot of work! Support is excelent and fast. Recommended.
- Extension really very useful and that works very well.Pietro from Pordenone, ItalyExtension really very useful and that works very well.
We are very happy to have purchased. Technical support is excellent. - Very niceJGH from Groningen, NetherlandsI have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.
- Just what i wantedGeorge from United Statesexcellent product!
- best follow up extension you can buyimbait from United StatesI have already bought 2 other follow up extensions from other developers.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :) - Absolutly great support team!!Filipe from United StatesMiravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
And they send you an email with all the detailed changes!
One word: PERFECT - excellentturgay from United StatesI bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean code
- Love the flexibilityDaniel from United StatesThis extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.
- Great product with huge potentialLance from United StatesI love the product, the support team is quick and extremely effecient.
The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.
Would be useful if we could have input on the development roadmap.
Good job guys - Nice Extensiondotsquaresltd from United StatesI'm using Magento C 1.8. It looks great! and provides nice support.
- весьма неплохоVadym from United Statesв события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
- Very professional supportRomain from United Statesthe support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...
- Very interestedsnh from United StatesLooks similar to other I have seen. ;)
But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit. - Perfect!Bruno from United StatesThe extension works very well, the support is great!
Solves all the problems of Magento's email!
The Follow Up Email is compatible with:
| Magento Community Edition (CE) | 1.4.1 - 1.9.4 |
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| Magento Enterprise Edition (EE) | 1.10 - 1.14.2 |
All customers can request a refund during 30 days after purchase of our software, if customer think that our software is not suitable for any reason. To request refund, customer must remove all copies of our software from its store, servers, computers, email, etc and confirm by email such removal. After receiving a request we will proceed refund within 3 business days.
If request for refund is received after 30 days after purchase, it will be rejected. Cost of installation and customization services are not refundable.
Support and bug fixing
Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs, which were found in our software. We can solve only the bugs directly related to or caused by our extension. Those bugs must be reproduced on fresh Magento installation without any 3rd party plugins. We will solve that bugs in order of our development plan.
We don’t do any type of custom work and we have a right to reject a support request if the issue is store-specific (cannot be reproduced on the fresh Magento installation without any 3rd party plugins).
Mirasvit will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) related to our support service caused to you, your information and your business.
Software updates
Mirasvit offers free lifetime updates if they areavaliable. Updates are limited to the Magento version branch (1.x.x or 2.x.x). Customer can download an update and install it by himself. If support period is expired, Mirasvit.com can’t solve any possible problems with our software during or after updating. Mirasvit does not guarantee that it will release updates for any product.
