Follow Up Email
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Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.
Top 5 Reasons to choose Magento Follow Up Email by Mirasvit
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Powerful and flexible email editor
Editing without limitations. You can include to email any block, text, order information, coupon etc
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Analytics & insights
Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.
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Flexible Rules
Send emails only to relevant customers. You can send emails depending on purchased products, customer group, order attributes.
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Easy to get started
Get set up within minutes and start making your customers happy.
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A cost-effective solution
There are no annual or monthly fees, just purchase and use.
Some companies do not want to annoy their customers, and so distribute mailings once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.
The extension allows you to solve the following tasks:
- to remind the customer of an abandoned cart (magento abandoned cart email)
- to cross-sell based on the shopping cart or previous sales
- to remind yourself of old customers who have not visited your site for a long time
- to offer a discount (coupon code)
- to remind customers to re-order (for example, if you sell consumables)
- to wish them a birthday or other celebration
- to automate emails with tracking information, after a change of order status New
- to maintain good a relationship with customers, to increase their loyalty
- to turn potential customers into buyers
Upon the occurrence of an event (making order, change of order status, abandoned cart, etc.), the extension automatically generates a chain of emails to be sent to the customer during a certain period, thereby reminding the customer of your store, their order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making orders, number of reviews). Depending on this criteria, it can change the message chain.
Improve Conversation Rate
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Track and send emails to visitors who abandon a checkout
Extension tracks all shopping carts and can send follow-ups to customers or unregistered visitors who abandoned their shopping carts.
Extension automatically captures (using ajax) a customer's name and email address on all store pages (checkout, newsletter, registration form etc)
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Restore a customer's shopping cart just by one click with a direct link in the email
- Auto-login customers by clicking on any link in an email
Sell more and build customer loyalty
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Ask review (Review Reminder Email)
After some time, the extension can automatically send ask review emails after purchase.
Additionally you can configure mail-chain with few messages, if a customer does not place a review after the first email.
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A winback message
After some time, the extension can send a winback message to customers who did not visit the store.
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A product recommendation
Extension can send product recommendation emails based on previous customer purchases.
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Wish customers a Happy Birthday
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Ability to integrate coupons in email
You can specify what shipping rule relates with email and the extension will automatically generate a unique coupon code for each email with the ability to set up an expiration date fro the coupon
Analyze the efficiency and improve your emails

With Follow-Up Email, you can easily track your email marketing performance and improve it.
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Performance statistics for email marketing Must Have
- Track number of placed orders or reviews by clicking on the emailed link
- Track number of visits by clicking on the emailed link
- Track number of readers (visitors who open emails)
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Ability to integrate Google Analytics tracking
- Detailed statistics by each company / trigger
For Administrators
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Extended set of events
Email chain can be triggered and cancelled by one of these events:
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Customer
- Customer Logged In
- New customer signup
- Customer birthday
- Customer activity
- Customer subscribed to newsletter
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Order
- Order obtained new status
- Order obtained '###' status
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Shopping cart
- Abandoned Shopping Cart
- Product price was changed
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Wishlist
- Product was added to Wishlist
- Wishlist shared
additionally you can add your own events without changing the extension
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Flexible rules and conditions
Ability to specify additional rules for the start and stop of a trigger:
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Customer
- Group
- Lifetime sales
- Number of reviews
- Number of orders
- Subscription status
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Shopping cart
- Total quantity of products
- Total count of products
- Subtotal
- Product(s)
- Category of products
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Order
- Total quantity of products
- Total count of products
- Grand Total
- Product(s)
- Category of products
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Intuitive email builder
Extension provides wysiwyg email editor. Also, the extension includes a few common magento email templates.
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Ability to import templates from MailChimp to Magento Follow Up Email extension
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Ability to set the trigger’s period of activity
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Ability to specify a delay in sending mails to days, hours, or minutes
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Ability to specify different coupons for different items of the chain
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Ability to display additional Related Products, Associated Products, Upsells of Products
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Ability to view the sent mails
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Ability to view the queue of mails to be send
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Ability to generate email for past events
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Ability to specify a SMTP server to send mails
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Sandbox mode
If sandbox mode is enabled, all mails are sent to the test email
Additional Features
- Direct link to unsubscribe inside the email
- Direct link to view the email inside the browser (not display correctly? View in browser)
- Rapidly going from the mail to the store with automatic authorization
We used the extensions for 2 things:
To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.
Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.
The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems
Keep the good work!!
Extenstion bought:
Full Page Cache 10/10 (load time from 14 sec to 5 sec)
Follow Up Email 8/10
Reward Points 8/10
Help Desk 8/10
Product Questions 7/10
Sphinx Search Ultimate 9/10
Product Labels 7/10
The Mirasvit support was great as always.
I feel stupid that I didn´t buy this extension before, it saves so much time and money.
Thank you guys.
You keep your data and you can do what you want with. You don't need to pay every month.
Thumb up.
The technical support is great, quickly resolve my problems.
In one month this extension paid for itself.
The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
Could be the most useful magento extension we have added to our store.
We did it and the response and increase in sales has been amazing.
Great job by Mirasvit once again!
This will increase your seals if you do a good job with your email follow up promotion.
https://sleeve7.com and https://shirtsofcotton.com/en
The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.
Our customer is happy, we're happy, everything is great!
Thank you!!!!
We gave an idea to include a new feature, after implementing that it will be even better!
I can see this as an excellent tool for driving customers back to your store.
We are very happy to have purchased. Technical support is excellent.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :)
And they send you an email with all the detailed changes!
One word: PERFECT
The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.
Would be useful if we could have input on the development roadmap.
Good job guys
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.
Solves all the problems of Magento's email!
These are our primary. A major portion of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support staff have invested the best knowledge and experience in the field into our work, so you know you can come back to us again and again.
One year free and high quality support. We go to great lengths to provide maximum satisfaction with every module you have purchased in our store. By helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with our extension’s performance for any reason, we provide a full refund.
We constantly add new features to all our modules, and are always interested in hearing your opinion and implementing your suggested features in our future developments.
We provide an expanded user guide for every aspect of our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
The Module is easy to install and upgrade, just follow our step-by-step user guide.
No core modifications. Just use the composer or copy the extension’s files to the root directory of your store.