Follow Up Email
| Community: | 1.4.1 - 1.9.3 |
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| Enterprise: | 1.10 - 1.14.2 |
Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.
Top 5 Reasons to choose Magento Follow Up Email by Mirasvit
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Powerful and flexible email editor
Editing without limitations. You can include to email any block, text, order information, coupon etc
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Analytics & insights
Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.
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Flexible Rules
Send emails only to relevant customers. You can send emails depending on purchased products, customer group, order attributes.
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Easy to get started
Get set up within minutes and start making your customers happy.
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A cost-effective solution
There are no annual or monthly fees, just purchase and use.
Some companies do not want to annoy their customers, and so distribute mailings once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.
The extension allows you to solve the following tasks:
- to remind the customer of an abandoned cart (magento abandoned cart email)
- to cross-sell based on the shopping cart or previous sales
- to remind yourself of old customers who have not visited your site for a long time
- to offer a discount (coupon code)
- to remind customers to re-order (for example, if you sell consumables)
- to wish them a birthday or other celebration
- to automate emails with tracking information, after a change of order status New
- to maintain good a relationship with customers, to increase their loyalty
- to turn potential customers into buyers
Upon the occurrence of an event (making order, change of order status, abandoned cart, etc.), the extension automatically generates a chain of emails to be sent to the customer during a certain period, thereby reminding the customer of your store, their order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making orders, number of reviews). Depending on this criteria, it can change the message chain.
Improve Conversation Rate
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Track and send emails to visitors who abandon a checkout
Extension tracks all shopping carts and can send follow-ups to customers or unregistered visitors who abandoned their shopping carts.
Extension automatically captures (using ajax) a customer's name and email address on all store pages (checkout, newsletter, registration form etc)
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Restore a customer's shopping cart just by one click with a direct link in the email
- Auto-login customers by clicking on any link in an email
Sell more and build customer loyalty
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Ask review (Review Reminder Email)
After some time, the extension can automatically send ask review emails after purchase.
Additionally you can configure mail-chain with few messages, if a customer does not place a review after the first email.
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A winback message
After some time, the extension can send a winback message to customers who did not visit the store.
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A product recommendation
Extension can send product recommendation emails based on previous customer purchases.
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Wish customers a Happy Birthday
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Ability to integrate coupons in email
You can specify what shipping rule relates with email and the extension will automatically generate a unique coupon code for each email with the ability to set up an expiration date fro the coupon
Analyze the efficiency and improve your emails
With Follow-Up Email, you can easily track your email marketing performance and improve it.
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Performance statistics for email marketing Must Have
- Track number of placed orders or reviews by clicking on the emailed link
- Track number of visits by clicking on the emailed link
- Track number of readers (visitors who open emails)
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Ability to integrate Google Analytics tracking
- Detailed statistics by each company / trigger
For Administrators
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Extended set of events
Email chain can be triggered and cancelled by one of these events:
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Customer
- Customer Logged In
- New customer signup
- Customer birthday
- Customer activity
- Customer subscribed to newsletter
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Order
- Order obtained new status
- Order obtained '###' status
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Shopping cart
- Abandoned Shopping Cart
- Product price was changed
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Wishlist
- Product was added to Wishlist
- Wishlist shared
additionally you can add your own events without changing the extension
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Flexible rules and conditions
Ability to specify additional rules for the start and stop of a trigger:
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Customer
- Group
- Lifetime sales
- Number of reviews
- Number of orders
- Subscription status
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Shopping cart
- Total quantity of products
- Total count of products
- Subtotal
- Product(s)
- Category of products
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Order
- Total quantity of products
- Total count of products
- Grand Total
- Product(s)
- Category of products
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Intuitive email builder
Extension provides wysiwyg email editor. Also, the extension includes a few common magento email templates.
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Ability to import templates from MailChimp to Magento Follow Up Email extension
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Ability to set the trigger’s period of activity
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Ability to specify a delay in sending mails to days, hours, or minutes
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Ability to specify different coupons for different items of the chain
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Ability to display additional Related Products, Associated Products, Upsells of Products
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Ability to view the sent mails
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Ability to view the queue of mails to be send
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Ability to generate email for past events
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Ability to specify a SMTP server to send mails
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Sandbox mode
If sandbox mode is enabled, all mails are sent to the test email
Additional Features
- Direct link to unsubscribe inside the email
- Direct link to view the email inside the browser (not display correctly? View in browser)
- Rapidly going from the mail to the store with automatic authorization
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Excellent extensionFollow up email is a great extension that is working fine, like they say. Support was essential. They helped me till extension worked fine on my website. I recommand. Thank you.By Catalin on
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непогана штуканепогана штука. Я її юзав у випадку, коли в мене людина купувала бензопилку - пропонував швиденько добрати масло і т.п. Спрацьовувало непогано. Єдиний мінус - не можна було послати листи тим, хто оформляв замовлення раніше.By Vadym on
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Very GoodDoes a lot more than similar extensions on the market. I only need to see whether it captures email by ajax, and if it does that now, or in future releases, this would be absolutely top of the hill. It's great even now, for the kind of features it has (not restricted to only abandoned cart, which is a huge plus)
By Amit on -
By far the bestThis follow-up email is by far the best marketing extension we have found till now. We have checked many follow-up emails and all those were lacking in one or another or so many features which Mirasvit has. Bang on Mirasvit, you nailed it in follow up email extension.By Abhishek on
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Love this extensionExtension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!By Tom on
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Work GreatWork Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.By Steven on
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works greatworks greatBy Brandon on
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Exactly functionalThe module works perfectly and has met all my expectations generating smart emails with very positive results!By Joao on
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Never been easier to make more moneyFirst of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.
We used the extensions for 2 things:
To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.
Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.By Gzim on -
Good option in emailsA very useful extension for sending emails of important events that become a sale more.
The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problemsBy Fashoop on -
the Best extensioneasy to instacll itBy Chris on
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Best marketing toolSince we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.
Keep the good work!!By Alex on -
Very usefulI recommend it. Really easy to use and the support time was very kind and helpful.
By Esteban on -
8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)
Extenstion bought:
Full Page Cache 10/10 (load time from 14 sec to 5 sec)
Follow Up Email 8/10
Reward Points 8/10
Help Desk 8/10
Product Questions 7/10
Sphinx Search Ultimate 9/10
Product Labels 7/10
By Mario on -
Awesome extension.I love it and my customers too.
The Mirasvit support was great as always.
I feel stupid that I didn´t buy this extension before, it saves so much time and money.By Roman on -
IncredibleIncredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
Thank you guys.By Erkan on -
I love itThis is a very good extension, I recommand it !By Thomas on
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A Great ExtensionWe have been using this extension for a long time and it has definitely helped our business.By Craig on
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Great extension with many featuresGreat extension with many featuresBy Eliyahu on
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Great extension with many featuresGreat extension with many featuresBy Eliyahu on
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Works greatExactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.By Kacih on
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Better than others email marketing providerThe best feature is :
You keep your data and you can do what you want with. You don't need to pay every month.
Thumb up.By xavier on -
I love this :)It's great extension which give me many capabilities in selling and sending email to my clients.
The technical support is great, quickly resolve my problems.By Marek on -
Email follow-upAnother solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.By Winston on
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Great module for automating emailThe visual editor is fantastic. nothing like it in other modules. Works very well..By Sergei on
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Better than competitionMarvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.By Matt on
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Decrease my bounceReally helps by automatizing the following up emails and decreases the soft bounce from some e-mails serversBy Eduardo on
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The bestWoow. The best. Increase sales and reviews.By Cledson on
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Excellent Follow Up Emails!!!Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.By Paulo on
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Great!Great extension! Very happy with our choice!By Alex on
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Amazing, this extension pays for itself.This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
In one month this extension paid for itself.
The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
Could be the most useful magento extension we have added to our store.By Michael on -
A MUST HAVE for all Magento store owner.Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!By Budiono on
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Good productLiked it very muchBy Vinay on
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Great extension!Great extension and super Support. I love this company and his extensions.By Gökhan on
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Great ProductGreat product and company will use again.By Shabaka on
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Can't get betterMirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.By Sudheer on
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Exactly what we were looking for.We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.By axtore on
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This is a MUST HAVE!This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!By Yang on
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Great for collecting reviewsWe used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.By Mark on
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Amazing featuresGreat extension with amazing features. We can create truly awesome emails to send to our customers.By Nick on
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Awesome, really generates more salesWorks exactly as advertised, easy to installBy Raymond on
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Great ExtensionIt saved so much time for us and brought more sales.By Joseph on
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Excellent!Great concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!By Hashid on
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Works greatJust with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!By Bojan on
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Great extensionGreat and easy to use extension.By Ivan on
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GreatIf you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
We did it and the response and increase in sales has been amazing.
Great job by Mirasvit once again!By Haim on -
Fantastic job!Really really great extension! The best for us!By Filipe on
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Very usefulThis extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.By Tatsuro on
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Great ExtensionI already installed and I will absolutely recommend this extension.
This will increase your seals if you do a good job with your email follow up promotion.
By Miguel on -
Great ROIThis module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!By Christoph on
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Increase your sales and client loyaltyThanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.By Vadim on
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great extensiondoes what it say it does!By Ghio on
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formally known as the email trigger suite!!EXCELLENT auto email responsesBy Yakesh on
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Great Extension, Great support.Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.By Svilen on
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Good extensionIt gives us an opportunity to create another touch point with customer.
By Jeff on -
Nothing short of amazingGreat extension. Love you guys at Mirasvit for providing this!By Boluwatife on
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Very complete, little technicalVery complete and smart setup of FUE. Good work.
https://sleeve7.com and https://shirtsofcotton.com/enBy SN on -
Mirasvit is great!!We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.
The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.
Our customer is happy, we're happy, everything is great!
Thank you!!!!By Peter Yost on -
Good productThis product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rateBy Mallesh on
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Needed this!Needed something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.
We gave an idea to include a new feature, after implementing that it will be even better!By MA on -
Very usefulWe just started to use it and it looks very promising. Very useful extension!By Matej on
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Third time purchasing moduleAs headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.By Anže on
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Great ExtensionThe followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.By Neal on
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Great ToolThis extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
I can see this as an excellent tool for driving customers back to your store.By altdev on -
Solid and stable extensionWe have this extension now already for 1 years on our site and it has been working excellent and without any issuesBy László on
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Great way to retain customers and gain lost ordersWe use this extension to retain our customers, get reviews, and convince potential clients to order.By David on
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Great Extension!This extension works as expected. Great costumer support.By albert on
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Enterprise Features for Community EditionThis extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.By Sven on
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Great module for great priceI highly recommend buying this module because it is working really great.By Nastja on
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Great extensionReally good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.By Robert on
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Works perfectlyEven the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.By Agnieszka on
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Fantastic!A must have extension. Saves alot of work! Support is excelent and fast. Recommended.By Xander on
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Extension really very useful and that works very well.Extension really very useful and that works very well.
We are very happy to have purchased. Technical support is excellent.By Pietro on -
Very niceI have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.By JGH on
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Just what i wantedexcellent product!By George on
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best follow up extension you can buyI have already bought 2 other follow up extensions from other developers.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :)By imbait on -
Absolutly great support team!!Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
And they send you an email with all the detailed changes!
One word: PERFECTBy Filipe on -
excellentI bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean codeBy turgay on
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Love the flexibilityThis extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.By Daniel on
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Great product with huge potentialI love the product, the support team is quick and extremely effecient.
The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.
Would be useful if we could have input on the development roadmap.
Good job guysBy Lance on -
Nice ExtensionI'm using Magento C 1.8. It looks great! and provides nice support.By dotsquaresltd on
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весьма неплохов события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
By Vadym on -
Very professional supportthe support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...By Romain on
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Very interestedLooks similar to other I have seen. ;)
But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.By snh on -
Perfect!The extension works very well, the support is great!
Solves all the problems of Magento's email!By Bruno on
Reasons to choose Mirasvit
It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.
90-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.
We provide you lifetime free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.
We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
Module is easy to install and easy to upgrade, just follow step by step our user guide.
No core modifications. Just copy extension files to store root directory.