Magento Follow Up Extension

Follow Up Email

Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.

Compatible with:

Community 1.4.1.1 - 1.9.1
Enterprise 1.10.1.0 - 1.14.1.0
Follow Up Email is rated 5 out of 5 based on 17 user reviews
17 reviews
$149.00
Screenshots 12 click to zoom

Top 5 Reasons to choose Magento Follow Up Email by Mirasvit

  • 1 Powerful and flexible email editor

    Editing without limitations. You can include to email any block, text, order information, coupon etc

  • 2 Analytics & insights

    Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.

  • 3 Flexible Rules

    Send emails only to relevant customers. You can send emails depends on purchased products, customer group, order attributes.

  • 4 Easy to get started

    Get set up within minutes and start making your customers happy.

  • 5 A cost-effective solution

    There are no annual or monthly fees, just purchase and use.

Some companies do not want to annoy their customers, and so do the mailing once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare the high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.

The extension allows you to solve the following tasks:

  • to remind on the abandoned cart
  • to do the cross-sell based on the shopping cart or the previous sales
  • to remind of yourself the old customers who have not visited your site for a long time
  • to offer a discount (coupon code)
  • to remind customers of the need to re-order (for example, if you sell consumables)
  • to congratulate on birthday or other celebration
  • to automate emails with tracking information, after change order status New
  • to maintain good relationship with customers, to increase their loyalty
  • to turn the potential customers into buyers

Upon the occurrence of an event (making order, change of the order status, new abandoned cart, etc.), the extension automatically generates the chain of mails to be sent to the customer for a certain period of time, thereby reminding the customer of your store, order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making order, number of reviews), and depending on it can change the message chain.

Improve Converstaion Rate

  • Track and send emails to visitors who abandons a checkout

    Extension track all shopping carts and can send follow-up to customers or not registered visitors who abandoned their shopping carts.

    Extension automatically capture (using ajax) customer name and email address on all store pages (checkout, newsletter, registartion form etc)

  • Restore customer shopping cart just by one click on direct link in email

  • Auto-login customer by click on any link in email

Sell more and build customer layalty

  • Ask review

    Extension can automatically send ask review emails after some time after purchase.

    Additonaly you can configure mail-chain with few messages, if customer not place review after first email.

  • A winback messagge

    Extension can send a winback message after some time out to customers who not visit store.

  • A product recommendation

    Extension can send product recommendation emails based on previous customer purchases.

  • Greet customers on their birthdays

  • Ability to integrate coupons in email

    You can specify what shipping rule related with email and extension will automatically generate unique coupon code to each email with ability to set up coupon lifetime

Analyze the efficienty and improve your emails

With Follow-Up Email you can easy tracking your email marketing performance and improve it.

  • Performance statistics for the email marketing Must Have

    • Track number of placed orders or reviews by clicking on the emailed link
    • Track number of visits by clicking on the emailed link
    • Track number of readers (visitors who open emails)
  • Ability to integrate Google Analytics tracking

  • Detailed statistics by each company / trigger

For Administrators

  • Extended set of events

    Email chain can be triggered and cancelled by one of these events:

    • Customer

      • Customer Logged In
      • New customer signup
      • Customer birthday
      • Customer activity
      • Newsletter subscription
      • Newsletter unsubscription
    • Order

      • Order obtained new status
      • Order obtained '###' status
    • Shopping cart

      • Abandoned Shopping Cart
      • Product price was changed
    • Wishlist
      • Product was added to Wishlist
      • Wishlist shared

    additionally you can add own events without changing extension

  • Flexible rules and conditions

    Ability to specify additional rules for start and stop of trigger:

    magento email extension

    • Customer
      • Group
      • Lifetime sales
      • Number of reviews
      • Number of orders
      • Subscription status
    • Shopping cart
      • Total quantity of products
      • Total count of products
      • Subtotal
      • Product(s)
      • Category of products
    • Order
      • Total quantity of products
      • Total count of products
      • Grand Total
      • Product(s)
      • Category of products
  • Intuitive email builder

    Extension provide wysiwyg email editor. Also extension include few common magento email templates.

  • Ability to import templates from MailChimp to Magento Follow Up Email extension

  • Ability to set the trigger’s period of activity

    magento send follow up

  • Ability to specify a delay of sending mails in days, hours, minutes

  • Ability to specify different coupons for different items of the chain

  • Ability to display additionally Related Products, Associated Products, Upsells Products

  • Ability to view the sent mails

  • Ability to view the queue of mails to be send

  • Ability to generate email for past events

  • Ability to specify an SMTP server to send mails

  • Sandbox mode

    If sandbox mode enabled, all mails are send to the test email

Additional Features

  • Direct link to unsubscribe in email
  • Direct link to viewing the email in browser (not display correctly? View in browser)
  • Rapid going from the mail to the store with automatic authorization
1.0.2.394 Apr 15, 2015
  • Issue with Birthday events (related with time zones)
1.0.2.382 Mar 17, 2015
  • Disappeared settings tab of Email SMTP
1.0.2.379 Mar 12, 2015
  • Unselected Exclude Days field causes save trigger fail
1.0.2.373 Feb 26, 2015
  • Fixing the problem with earlier versions of Magento, where the class for email reports does not exist
  • Ability to limit trigger's chains by day of week
1.0.2.369 Feb 24, 2015
  • Ability to use shipping attributes in trigger rules
1.0.2.366 Feb 23, 2015
  • Ability to limit number of emails per address
1.0.2.348 Jan 27, 2015
  • Wildcard exceptions: support regular expressions
1.0.2.335 Jan 22, 2015
  • Ability to use the "Shipping Method" in trigger rules
1.0.2.333 Jan 21, 2015
  • Ability to send the emails at any given time
1.0.2.323 Jan 13, 2015
  • MstCore (common for all extensions): MstCore: Incorrectly identify Magento version (effects only Magento EE 1.14.1.0 with SEO extension)
1.0.2.295 Dec 04, 2014
  • Ability to use categories in trigger rules
1.0.2.286 Nov 18, 2014
  • Rule 'Is Newsletter Subscriber' for not registered customer
1.0.2.284 Nov 17, 2014
  • Bug fixing regarding ticket CYM-744-40453
  • Wrong event code for wishlist (in observer)
1.0.2.278 Nov 17, 2014
  • MstCore (common for all extensions): In some rare cases we have SQL error during installation (duplicate key name 'mstcore_urlrewrite_index1')
1.0.2.277 Nov 17, 2014
  • MstCore (common for all extensions): Encoding problem with russian chars
  • Support TM Sold Together
  • New Event: click on link in email
  • MstCore (common for all extensions): Attachments are downloaded without extension in FF (affected RMA extension)
  • Reports
  • Email always include coupon code
  • MstCore (common for all extensions): When click "Run validation tests" for particular extension, core test not running
  • Test email improvements
  • Validator: Add method for check smtp extensions
  • Add Reason to queue (for canceled emails)
  • Ability to view variables for emails in queue
  • Usability
  • MstCore (common for all extensions): Wrong extension code in the extension validator
  • MstCore (common for all extensions): Ability to validate existence and CRC sum for extension files (depending on version of extension)
  • MstCore (common for all extensions): Problem with check of extension status
  • MstCore (common for all extensions): Add checks for possible PHP cache
  • Add checks of permissions to validator
  • Ability to unsubscribe from trigger or from all emails
Sort by: Most helpful Newest
  1. 1 people found this review helpful
    Great product with huge potential

    I love the product, the support team is quick and extremely effecient.

    The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.

    Would be useful if we could have input on the development roadmap.

    Good job guys

    By Lance on January 29, 2014 Verified Purchase
  2. Great module for great price

    I highly recommend buying this module because it is working really great.

    By Nastja on April 8, 2015 Verified Purchase
  3. Great extension

    Really good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.

    By Robert on March 28, 2015 Verified Purchase
  4. Works perfectly

    Even the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.

    By Agnieszka on March 9, 2015 Verified Purchase
  5. Fantastic!

    A must have extension. Saves alot of work! Support is excelent and fast. Recommended.

    By Xander on March 5, 2015
  6. Extension really very useful and that works very well.

    Extension really very useful and that works very well.
    We are very happy to have purchased. Technical support is excellent.

    By Pietro on February 23, 2015 Verified Purchase
  7. Very nice

    I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.

    By JGH on February 19, 2015 Verified Purchase
  8. Just what i wanted

    excellent product!

    By George on January 27, 2015 Verified Purchase
  9. best follow up extension you can buy

    I have already bought 2 other follow up extensions from other developers.
    both also have after bugfix try from support does not work with 1.8.1 on my custom store.
    the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
    Thanks again to Alexander :)

    By Imbait on October 23, 2014
  10. Absolutly great support team!!

    Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
    And they send you an email with all the detailed changes!

    One word: PERFECT

    By Filipe on October 16, 2014
  11. excellent

    I bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean code

    By Turgay on September 4, 2014 Verified Purchase
  12. Love the flexibility

    This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.

    By Daniel on April 14, 2014
  13. Nice Extension

    I'm using Magento C 1.8. It looks great! and provides nice support.

    By Dotsquaresltd on January 22, 2014
  14. весьма неплохо

    в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
    и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).

    By Vadym on January 12, 2014
  15. Very professional support

    the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...

    By Romain on October 3, 2013 Verified Purchase
  16. Very interested

    Looks similar to other I have seen. ;)

    But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.

    By Snh on September 8, 2013
  17. Perfect!

    The extension works very well, the support is great!
    Solves all the problems of Magento's email!

    By Bruno on August 26, 2013 Verified Purchase

Reasons to choose Mirasvit

Client focusing and satisfaction

It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.

Remarkable support

30-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.

Risk-free Investment

30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.

Constant improvements and upgrades

We provide you 1 year of free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.

Comprehensive Documentation

We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.

Unencrypted source code of our products

You can customize extensions according to your needs and requirements.

Usability and Performance

Module is easy to install and easy to upgrade, just follow step by step our user guide.

Safe Magento updates

No core modifications. Just copy extension files to store root directory.