Follow Up Email

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Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.

Top 5 Reasons to choose Magento Follow Up Email by Mirasvit

  • Powerful and flexible email editor

    Editing without limitations. You can include to email any block, text, order information, coupon etc

  • Analytics & insights

    Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.

  • Flexible Rules

    Send emails only to relevant customers. You can send emails depending on purchased products, customer group, order attributes.

  • Easy to get started

    Get set up within minutes and start making your customers happy.

  • A cost-effective solution

    There are no annual or monthly fees, just purchase and use.

Some companies do not want to annoy their customers, and so distribute mailings once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.

The extension allows you to solve the following tasks:

  • to remind the customer of an abandoned cart (magento abandoned cart email)
  • to cross-sell based on the shopping cart or previous sales
  • to remind yourself of old customers who have not visited your site for a long time
  • to offer a discount (coupon code)
  • to remind customers to re-order (for example, if you sell consumables)
  • to wish them a birthday or other celebration
  • to automate emails with tracking information, after a change of order status New
  • to maintain good a relationship with customers, to increase their loyalty
  • to turn potential customers into buyers

Upon the occurrence of an event (making order, change of order status, abandoned cart, etc.), the extension automatically generates a chain of emails to be sent to the customer during a certain period, thereby reminding the customer of your store, their order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making orders, number of reviews). Depending on this criteria, it can change the message chain.

Improve Conversation Rate

  • Track and send emails to visitors who abandon a checkout

    Extension tracks all shopping carts and can send follow-ups to customers or unregistered visitors who abandoned their shopping carts.

    Extension automatically captures (using ajax) a customer's name and email address on all store pages (checkout, newsletter, registration form etc)

  • Restore a customer's shopping cart just by one click with a direct link in the email

  • Auto-login customers by clicking on any link in an email

Sell more and build customer loyalty

  • Ask review (Review Reminder Email)

    After some time, the extension can automatically send ask review emails after purchase.

    Additionally you can configure mail-chain with few messages, if a customer does not place a review after the first email.

  • A winback message

    After some time, the extension can send a winback message to customers who did not visit the store.

  • A product recommendation

    Extension can send product recommendation emails based on previous customer purchases.

  • Wish customers a Happy Birthday

  • Ability to integrate coupons in email

    You can specify what shipping rule relates with email and the extension will automatically generate a unique coupon code for each email with the ability to set up an expiration date fro the coupon

Analyze the efficiency and improve your emails

With Follow-Up Email, you can easily track your email marketing performance and improve it.

  • Performance statistics for email marketing Must Have

    • Track number of placed orders or reviews by clicking on the emailed link
    • Track number of visits by clicking on the emailed link
    • Track number of readers (visitors who open emails)
  • Ability to integrate Google Analytics tracking

  • Detailed statistics by each company / trigger

For Administrators

  • Extended set of events

    Email chain can be triggered and cancelled by one of these events:

    • Customer

      • Customer Logged In
      • New customer signup
      • Customer birthday
      • Customer activity
      • Customer subscribed to newsletter
    • Order

      • Order obtained new status
      • Order obtained '###' status
    • Shopping cart

      • Abandoned Shopping Cart
      • Product price was changed
    • Wishlist

      • Product was added to Wishlist
      • Wishlist shared

    additionally you can add your own events without changing the extension

  • Flexible rules and conditions

    Ability to specify additional rules for the start and stop of a trigger:

    magento email extension
    • Customer

      • Group
      • Lifetime sales
      • Number of reviews
      • Number of orders
      • Subscription status
    • Shopping cart

      • Total quantity of products
      • Total count of products
      • Subtotal
      • Product(s)
      • Category of products
    • Order

      • Total quantity of products
      • Total count of products
      • Grand Total
      • Product(s)
      • Category of products
  • Intuitive email builder

    Extension provides wysiwyg email editor. Also, the extension includes a few common magento email templates.

  • Ability to import templates from MailChimp to Magento Follow Up Email extension

  • Ability to set the trigger’s period of activity

    magento send follow up
  • Ability to specify a delay in sending mails to days, hours, or minutes

  • Ability to specify different coupons for different items of the chain

  • Ability to display additional Related Products, Associated Products, Upsells of Products

  • Ability to view the sent mails

  • Ability to view the queue of mails to be send

  • Ability to generate email for past events

  • Ability to specify a SMTP server to send mails

  • Sandbox mode

    If sandbox mode is enabled, all mails are sent to the test email

Additional Features

  • Direct link to unsubscribe inside the email
  • Direct link to view the email inside the browser (not display correctly? View in browser)
  • Rapidly going from the mail to the store with automatic authorization
Lifetime access to source code
Access to free support and updates for 1 year
30 days money back guarantee
Customer Reviews 101
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LuckyStrike Verified Buyer
From Tallinn, Estonia
A must-have tool for a revenue increase!
InkStoreUSA Verified Buyer
From Cliffside Park, United States
Using the module for over 3 years
Best Automated Marketing Tool Ever
We setup automation for marketing campaigns such as abandoned carts emails, customer birthday promotion, review requests, win-back and replenished emails. Our conversation rate increased significantly.
Also installed:
Advanced Product Feeds,  Layered Navigation,  Reward Points,  Store Credit & Refund,  Extended Shopping Cart Rules,  Customer Segmentation Suite,  RMA and 11 more
Getsingular Verified Buyer
From Málaga, Spain
Using the module for over 3 years
Great Extension
Also installed:
Advanced Product Feeds
Alex Verified Buyer
From Enns, Austria
Using the module for over 3 years
works as expected
This extension does what it is supposed to do!
Also installed:
Automatic Related Products,  Google PageSpeed Optimizer,  Layered Navigation
crashraider Verified Buyer
From Arbizu, Spain
Using the module for over 2 years
Excellent Product
It is an excellent tool to keep in touch with customers automatically. It allows you to configure many types of emails and gives your online marketing a boost
Reasons to choose Mirasvit
Client focusing and satisfaction

These are our primary. A major portion of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support staff have invested the best knowledge and experience in the field into our work, so you know you can come back to us again and again.

Remarkable support

One year free and high quality support. We go to great lengths to provide maximum satisfaction with every module you have purchased in our store. By helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.

Risk-free Investment

30-days money back guarantee. If you are not satisfied with our extension performance for any reason, we provide a full refund.

Constant improvements and upgrades

We constantly add new features to all our modules, and are always interested in hearing your opinion and implementing your suggested features in our future developments.

Comprehensive Documentation

We provide an expanded user guide for every aspect of our extension, so you can find answers for all your burning questions.

Unencrypted source code of our products

You can customize extension according to your needs and requirements.

Usability and Performance

The Module is easy to install and upgrade, just follow our step-by-step user guide.

Ready for Magento Cloud

No core modifications. The extension has been tested in a Magento Cloud environment and is fully compatible with it.