Magento 2 AI Copilot Extension – Personal Agent

From question to answer: SQL-free data in a live conversation

Magento 2 CoPilot is straightforward: phrase your request in natural language in the admin panel. The agent builds safe SQL queries, runs multiple calls if needed, merges the results, and returns an answer in a convenient view.

Here’s how it can look in practice:

• Quick numbers. Prompt: "How many orders yesterday?" Response: the exact count. Follow-up: "And for the last 7 days?" You get the period total and a breakdown.
• Problem orders. Prompt: "Show orders without an invoice" or "without a shipment." Response: a selection with ID, status, and created date to quickly see where the process broke.
• What sells best. Prompt: "Top SKUs by revenue for the last 30 days." Response: a list of SKUs with revenue for the period.

CoPilot preserves the conversation context, so you don’t have to rebuild a report from scratch; you move from question to decision faster. If a request is phrased poorly, the agent adjusts the approach and retries until it produces a valid result.

When you need not just numbers but clarity on what to change and where, CoPilot answers right in the admin panel. It explains how Magento 2 modules and features work and shows where the relevant settings are.

It also highlights what to check for performance, caching, and indexing.

If errors appear, the AI agent decodes system messages and suggests steps to eliminate the cause.

Example prompts:

• "How do I check indexer status, and what should I do if it’s behind?"
• "Where do I enable or configure caching to speed up the store?"
• "What does this error in the logs mean, and how do I fix it?"

You get clear, actionable steps right in the admin panel: exactly the technical detail needed to complete the task, without unnecessary deep dives.

Everyone on your team—from admins to support—can get answers to their day-to-day questions quickly and conveniently, without having to involve technical specialists.

Examples of how your AI sidekick helps different roles:

Store owner/manager:

Quick access to key metrics without reports or SQL: how many orders yesterday, top SKUs by revenue for the last 30 days, spotting unusually large discounts. The result is decisions based on facts.

Store administrator:

Fewer manual checks. CoPilot finds orders without an invoice or shipment, surfaces pending_payment orders, and shows where to view cron statuses and recent errors. Additionally, it helps you spot spikes in admin login attempts, identify incomplete shipping addresses (empty postal codes or phone numbers) that disrupt fulfillment, and review the email queue status (if used).

Analyst:

Baseline cuts without BI: an RFM snapshot by customer, ABC by SKU, duplicate orders by email, and evaluation of subscribers without orders. CoPilot also works with data from any installed modules that store information in the Magento database and builds quick selections for analysis.

Marketer/content manager:

Visibility and search under control: queries with zero results over the last 30 days, products with inactive status or not visible in the catalog, as well as "heavy" search queries that slow down autocomplete.

Support and QA:

Diagnose incidents faster: see the current status of orders, get guidance on common errors and cron jobs, and identify problematic SKUs and attributes that break filters.

Developer:

Fewer small requests like "pull a number", "find a record", or "tweak a setting." The team gets answers in CoPilot, and the developer focuses on tasks that truly require code.

CoPilot runs in read-only mode: it retrieves and analyzes your store data but does not write to the database or perform operations that could change information or configuration.

Every SQL query is validated, and unsafe constructs are blocked. Access is protected with JWT authentication, so you control who has access and when access is revoked.

In short, the AI agent acts conservatively: it validates, reads, and explains. Decisions about any changes remain with you.

After rolling out CoPilot, workflows across the company improve significantly:

• Answer day-to-day questions about sales, orders, products, and customers without building complex reports or writing SQL.
• Reduce clicks and switching between grids and filters to make faster decisions.
• Spot order issues earlier and resolve them promptly.
• Identify what to adjust in Magento 2 faster: indexing, caching, and performance.
• Make the team more self-sufficient, reducing the number of minor requests to developers.
• Get baseline insights in the admin without separate BI tools: who buys and when they return, which products drive the most revenue, and where search underperforms. This makes it easier to set priorities quickly.

Next, a brief comparison with ChatGPT to show why CoPilot is a tool for your data, not "just a chat."