Store Credit & Refund
This extension allows you to launch your own Store Credit program. It simplifies work with exchanges and returns as well as increases customer loyalty. Turn returns into new customer purchases!
Using the extension, Store Credit & Refund, online stores can launch their own Store Credit program. This extension assists the store in solving a few very important tasks.
It is widely known that it is much harder to attract new customers than keep them. As a rule, a store undergoes losses if customers make a refund. Extension Store Credit & Refund allows you to convert returns into new purchases. You can deposit money into the customer's account in your store instead of returning it, and the customer will be able to use it for the future purchases.
Here everybody wins in the following way:
The customer is saving money as they do not need to issue different payments for each transaction.
The customer doesn't need to wait until his money will be deposited back into their account, they can instantly use these means for further purchases.
The store now has one satisfied customer, which will surely come back to make another purchase.
The store is saving money on different payments per transaction.
The store is saving employees time, which would be spent processing the refund operations.
It is also very convenient to use a module during the exchange of different types of products in the even that their prices do not coincide.
If product is substituted with a cheaper model, than the price difference is reflected on the customer's balance.
If a product is substituted with a more expensive model, then the customer deposits money to their account, and afterwards it can be used for an exchange.
It is also possible to simplify and speed up the return/exchange process of a product even more by means of integrating our RMA module here.
Extension Store Credit & Refund can be used to increase loyalty of your customers. You can deposit small sums in their account so that they can use these means for future purchases. In such a way, this extension can stimulate your sales.
Features for a customer
It is possible to pay for any purchase using the balance, including the taxes and shipping fees.
It is possible to check the list of all the transactions and credit balance status in the customer's account.
- The customer receives email notifications regarding the balance change.
Features for an administrator
Possibility of adding transaction for the user.
Possibility of viewing balance/transactions in the user's card.
Possibility of turning on the notification of a balance change.
It is possible to use credit during creation of the order in the administrator panel.
- It is possible to increase the credit during creation of the credit memo in the administrator panel.
1) Top notch customer service and technical support
2) Extensions work without breaking
We will buy more extensions from Mirasvit. 100% recommended.
Also, quite easy to customise on checkout to make it more visible and understandable to customers (withough showing if people have no credit)
The solidity of the extensions, flexible support and the "free access to Magento 2" offer - when others reissue their extensions at 3x costs of the magento1 one! - makes me all the more likely to pick mirasvit in priority in the future
The whole refund process got much easier and simpler thanks to this extension!
Live customer feedback
The real-time results of the satisfaction survey of our customers
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90-days free and high quality support. We go to great lengths to provide maximum satisfaction with every module you have purchased in our store. By helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
30-days money back guarantee. If you are not satisfied with our extension’s performance for any reason, we provide a full refund.
We provide you with lifetime free updates. We constantly add new features to all our modules, and are always interested in hearing your opinion and implementing your suggested features in our future developments.
We provide an expanded user guide for every aspect of our extension, so you can find answers for all your burning questions.
You can customize extensions according to your needs and requirements.
The Module is easy to install and upgrade, just follow our step-by-step user guide.
No core modifications. Just use the composer or copy the extension’s files to the root directory of your store.