Magento 2 GDPR Extension
This must-have extension allows your online store to comply with the most common GDPR (General Data Protection) & CCPA (California Consumer Privacy Act) regulations and guidelines for user data protection, CNIL and LGPD standards. Our GDPR module for Magento 2 is enriched with features to ensure the security of customer data, increase trust and transparency in data processing, and make your online business compliant with the law.
- Make your Magento 2 online store GDPR compliant
- Customize the cookie policy bar
- Obtain users’ consent on multiple pages
- Display consent for relevant regions and countries (geolocation)
- Access all consent accepted by customers in one place
- Allow customers to manage their data: copy, anonymize, download in CSV format, or permanently delete it.
- Adhere to EEA consent requirements with Google Consent Mode v2
- Create multiple custom consent checkboxes for different locations
Magento 2 GDPR extension helps online stores that serve customers in the European Union meet their major GDPR requirements. It also protects customers who are California residents and any for-profit entities doing business in California, as defined in the Californian Consumer Privacy Act of 2018 ('CCPA'). Additionally, the module covers requirements for CNIL and LGPD regulations.
It is an important tool in collecting EU and USA customers' data and processing it lawfully according to the GDPR and CCPA regulations and ensuring compliance with additional standards such as CNIL and LGPD from the time it's created on the site until it is removed.
General Data Protection Regulation (GDPR) is a set of privacy security standards implemented by the European Union (EU). This law forces online stores to maintain technical measures for keeping their customers' data safe. The law provides transparency in online shopping, giving customers clarity over the data collected and how stores will use it.
In accordance with the CNIL requirement, the module provides the ability to customize the cookie panel and has a lock screen feature that explicitly ensures clear user consent. The detailed requirements regarding cookie management are met, namely the ability to create mandatory and optional cookie groups. Also, the module stores the time, type, and date your customers gave their consent, as well as the status of the consent.
Customers have the ability to request download of personal data, as well as delete their accounts and anonymize personal data, which meets key requirements of CCPA (California, USA).
In accordance with LGPD requirements, our GDPR module has implemented a cookie banner with consent management based on cookie groups. It allows you to add links to the privacy policy in the banner and custom checkboxes, users can request, anonymize, and delete personal data in their account, and the module fully supports translations into different languages. It contains detailed data about customers' consents.
Why do you need this Magento GDPR extension?
Customer Benefits of Magento 2 GDPR
- Access, change, and delete personal data permanently
- Anonymize personal info
- Provide clear and concise communication about customer data usage
- Download a copy of personal information in CSV format
- Update personal data
Merchant Benefits of Magento 2 GDPR
- Ensure you are EU GDPR, California CCPA, CNIL, and LGPD compliant and avoid penalties for their violations
- Increase your customers' loyalty and trust by protecting their data
- Collect and process your customers' data in a transparent and efficient way
Powerful Features of Magento 2 GDPR extension
Magento GDPR Cookies Notice
The EU General Data Protection Regulation law requires websites to ask users to store their data in cookie storage. Configure the Magento GDPR cookies extension so that when customers visit your online store, they see a popup that asks for their consent to use cookies. By checking the cookie notice, they are giving their explicit approval to the use of their data and storing it in the cookie storage. This cookie configuring feature can restrict your users from accessing your website unless they agree with your cookie policy.
You can customize the cookie policy text, splitting each collected cookie type into several groups. You can make mandatory specific groups for cookies (e.g. for Magento core cookies), and you can also make an optional cookie group.
Cookie consents given by customers are linked to Google Consent, which transmits data to GTM according to the cookies that the customer has allowed.
Setting Magento GDPR module compliance
With Magento 2 GDPR extension, you can easily manage all templates from the backend and make it mandatory for your customers to accept the privacy policy upon registration, checkouts, or other pages.
Managing Privacy Consents
You can monitor your customers' consent withdrawals and data access requirements in the Magento backend. With the Magento 2 GDPR module, you can see the time, type, and date your customers gave their consent and the status of the consent. Additionally, the module allows you to create several checkboxes for different locations. This ensures compliance with the site's terms of use.
Anonymizing Customers' Addresses
Customers provide shipping and billing information at the time of purchase. Magento 2 GDPR module allows customers to anonymize it.
Enabling Customers to Request to Anonymize, Update, or Delete Account Information
To achieve Magento 2 GDPR compliance and to make your online business safe for your customers, your online store must be compatible with the General Data Protection Regulation and CCPA rules.
Your customers should be able to delete their accounts, copy their data, or request to anonymize it to ensure the security of important information. After a customer submits a request via a form offered by the Magento 2 GDPR module, you can confirm or decline it from the admin area.
Downloading Personal Data
Customers can download their data as CSV files, as these files contain their first name, last name, email, addresses, order history, etc. This Magento 2 GDPR extension helps your customers view and download information quickly and conveniently.
Google Consent Mode v2
Comply with European Economic Area (EEA) consent requirements and ensure that on your store tracking for advertising campaigns occurs only with user consent. Our extension now supports the Consent Mode v2, which aligns closely with evolving privacy norms and regulations.
The extended consent mode is implemented in the module. This means user data will be collected whether they provide or withdraw consent. If a user chooses not to consent to the processing of personal data, Google tags will collect information through pings instead of cookie files.
Now I can relax that we won't get a ticket because we have stored old personal data.
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Why a Magento business may require GDPR compliance?
If a website is accessible to users in the European Union (EU) or European Economic Area (EEA), regardless of where the website is physically located, it must comply with General Data Protection Regulation. The latter is applied to businesses outside the EU and EEA that offer goods or services to any customer who is a EU/EEA resident.
Compliance with this EU regulation is essential to protect user privacy rights, maintain legal compliance, and establish trust between the website and its users. Failure to comply can result in significant fines and damage to a website's reputation.
Where can I get a Magento 2 GDPR compliance guide?
The complete GDPR magento compliance guides can be obtained from multiple sources. Always ensure that the sources you use are reputable and up-to-date with the latest version of this policy, as compliance requirements can change over time. Start from the official website gdpr.eu.
How to achieve Magento GDPR compliance?
Making a website compliant with the EU General Data Protection Regulation involves several steps to ensure that your site respects user privacy and data protection rights. Here's a generalized guide to help you achieve the GDPR Magento 2 compliance:
- Understand the law requirements. Familiarize yourself with the General Data Protection Regulation guidelines, especially how they pertain to online businesses.
- Update privacy policy. It should clearly state what data is collected and why it is collected and used. Inform every customer about their rights, including the right to access, correct, and delete their data.
- Implement cookie consent. Obtain user's consent on using cookie before storing any type of cookie on their devices. Provide an option for users to manage cookie preferences.
- Implement data collection consent forms. Clearly explain what users are subscribing to and how their data will be used. Use checkboxes for explicit consent; pre-ticked boxes are not allowed.
- Offer data access and deletion. Allow users to request their data and download it in a commonly used format. Add a form to request data deletion.
- Use compliant third-party services. Ensure that any third-party services you use (e.g., analytics tools) are also compliant with the data protection policy.
- Make an incident response plan. Develop a plan to address data breaches promptly. Understand the requirements for reporting incidents in compliance with the data protection policy.
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Andriy Kovalenko 
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