The extension can be used as an email marketing automation platform. It will send your marketing emails to the right people at a right time. It will motivate your customers to make the next step in your store.
- Get a fast start with 8 bundled email campaigns
- Fully automate your email marketing
- Run well-targeted email campaigns
- Design visually appealing personalized emails with ease
- Control your campaigns performance
Trigger emails represent reliable marketing tools with great response and conversion rates.
You set up an automated email series that should be activated under certain circumstances, say, a customer abandoned shopping cart. Once an automated email series gets activated, extension should automatically send personalized emails to such a customer. Extension will tailor further emails to the earlier customer behavior in your store.
Get a Fast Start with Bundled Configurations
You will receive the following pre-configured campaigns after installation of the Follow Up extension. You will simply need to activate the campaigns to work for your store.
Abandoned Shopping Cart Reminder (including guest checkouts)
The average shopping cart abandonment rate is around 68%!
Win back your customers, grow your online store conversion Rate and drive more sales.
Authentic reviews allow a store to build customer trust. Also, reviews affect Google ranking.
Extension enables automated sending of the emails requesting online reviews shortly after purchase.
If it happens so that customer doesn’t leave any review after receipt of the first message, you can configure an automated email series in a certain way.
Every store has its own loyal customers as well as certain customers who are inactive for a long period of time. Win back your customers by sending them an email with something special like a gift card or a coupon. Extension enables automation of this process. It sends the win-back emails to the customers that did not visit your store at certain times.
Extension will send an email with product recommendations based on a customer's order history.
Wish Your Customers on Happy Birthday to Show that You Care
Every customer likes attention. Sending a birthday marketing message, you will increase your store loyalty. You can also enclose a special gift coupon to your email.
Send An Email with Recently Viewed Items
Extension can send an email with an overview of the items that have been recently viewed by a customer. This email will increase the number of repeated visits that will bring the new orders.
Run Effective Email Campaigns
Send Emails to The Right People at a Right Time
Compared to the common newsletter extensions, Follow Up Email extension allows to aim your campaigns at specific customer at a certain stage of his journey towards the next order. Email campaign activates only upon completion of certain events.
Extension supports many different events. They can be described as follows:
- Customer-related events such as logging in or subscribing to the newsletter etc.
- Shopping cart-related events such as an abandoned cart
- Order-related events such as order placement or status changes etc.
- Product-related events such as viewing certain items by a customer
- Wishlist-related events like sharing or adding an item
You can also use filtering rules to limit your campaign in order to address a certain group of customers. You can send specific emails to certain customer segments. Send relevant emails to each segment and it won’t take you long to see an amazing result!
Send Discount Coupons in Emails
To make the customers act, give them a personal limited time discount coupon.
Extension can automatically generate and enclose coupons with a specified discount rate and expiration time to emails. Gift a coupon now and win back your customer!
Stop Your Campaign Once The Goal Is Reached
Cancellation logic truly matters when we wish to gain customer trust without annoying them with outdated offers. Extension allows to cancel campaign once the goal is reached or in case of any cancellation-related event.
For example, extension will stop Abandoned Shopping Cart Recovery campaign once customer places an order.
Automate Your Email Marketing
The extension acts as your email marketing automation platform.
You set up campaigns only once, and they are automatically executed without your constant supervision. You will just have to check sometimes the performance indicators of every campaign and adjust corresponding settings to achieve the best result.
Send Better Emails
Create Visually Appealing Emails with Ease
Extension is equipped with an editor allowing to design visually appealing emails for different types of cases.
Editor allows to preview your email on desktop and mobile devices.
Using our editor, you’ll be able to create correct series of emails for your campaigns.
Use Variables to Personalize Your Emails
Extension provides you with over 30 variables such as customer features, order features, item properties, reviews and so on.
You can use those variables to personalize and tailor your emails to customer profiles.
Insert A Link to Restore Abandoned Shopping Cart With One Click
To make Abandoned Shopping Cart Reminder more effective, use our extension to enclose a link restoring a cart with one click to email.
Thus, you will lead your customers to abandoned shopping cart and motivate them to complete and place their order.
Send Cross-Sell Offerings
Extension allows to enclose listing of cross-selling items to email. Those items will be related to the original product and may interest customers.
Control Performance of Your Campaigns
Performance Dashboard for Every Campaign, Trigger or Email
Check your email marketing performance using the dashboards with key indicators. Using this information, you can customize your campaign settings to achieve the a great result.
Measure the efficiency with the following data:
- Sent, opened and clicked emails
- Open rate and Click-through rate (CTR)
- Number of referred orders and reviews
Google Analytics Reports
Follow Up Emails extension allows to configure specific UTM parameters for every email campaign therefore you can use Google Analytics along with built-in reports.
- Awesome extensionsundar from United StatesDoes the job well
- Powerfull Email Markettingitechnical from Riyadh, Saudi Arabiait has all what you need , one of the best Follow-up email extensions in market , it has all what you need for email marketing , just need to add other channels than email in future , and it would be fantastic !
- Nice working again!S. from Zwolle, NetherlandsBought this extension a few years ago for Magento 1. It still look great in Magento 2.
- This Extension has amazing features!Alisher from Wayne, United StatesI used to have the same extension for M1, and they even did a better job with the M2 plugin. Great job!
- Great extension for a fair price.HappyMagento from Nairobi, KenyaThe M2 extension got even better improvements compared to the previous M1 extension. A must buy!
- very good assetesajee from Islamabad, Pakistanlike others, must have extension
- Very useful extensionGökhan from Ankara, TurkeyEasy setup. Very useful extension. I like it
- They will solve your problemKingtoys from Haarlem, Netherlandsa very good service from the team they are happy to help you.
They will solve your problem after an e-mail
- Functional and usefulA from Melbourne, AustraliaExcellent plugin and worth the cart abandonment reduction
- Ridiculously Powerful when matched with Segmentation SuiteK730 from Melbourne, AustraliaThis extension out of the box gives you an amazing Automation suite directly in Magento, which we've found works better than trying to integrate 3rd parties via API's. Once you add the Customer Segmentation Suite your ability to create powerful, focused and targeted campaigns is incredibly granular and you can really get down to these small niches within your customer base that are interested in your marketing.
- Does Everything We NeedMartin from Ho Chi Minh City, VietnamI searched and tested a lot of Magento extensions to manage triggered emails and this one is the only one that met every one of our needs:
• Allows us to set cancellation events for triggers
• Lots of configuration options to limit which users receive follow up emails, such as the ability to select/limit product purchases that receive review requests
• Provided option for users to unsubscribe from receiving future triggered emails
• Easily manageable mail log queue
• Allows us to automatically add related products within email, based on customer purchase.
• Multiple emails/triggers within single campaign
There are a lot of other features included, too. By far the most versatile follow-up email extension we've found for Magento 2. There were some bugs with customizations on our site, but Mirasvit's support was very helpful in finding fixes for them.
- Its a great extension to keep the customer engaged,jajo from Hyderabad, IndiaI like the extension as it gives us an opportunity to set tasks as per requirement and keep the customer engaged,
helpful to remind customers to comeback
- Nice moduleDavide from Milan, ItalyNice module, we will carry on using it also for other sites.
- Most used extensionSam from Portsmouth, United KingdomI would say that this extension is our most used, we have it setup to do all sorts of things like thank customers for signing up from the CEO, send order status, wish a happy birthday, prompt for a review plus MUCH more. The extension has a lot of options and triggers that fire off e-mails to entice them back or just to say thank you. There are much more expensive solutions out there that do less than half of what this extension does.
- recommend the extensionAllan from Shepperton, United KingdomIt works perfectly fine for our needs. Really satisfied with the functionality and also have to say that the support is top notch. Very responsive and helpful. Great!
- Must have module!Push96 from Modena, ItalyWe love it, once you satup it works for you and increase orders with recovery carts, special coupons etc.
- very nice and usefull extensionnexmage from PolandIt`s must have extension if you want to deal marketing automation.
- Solid Follow Up ModuleScott from Wilmington, United StatesThis extension works great and gets the job done. The campaign management can take a second to get the hang of, but all the features are useful and necessary.
- The module works perfectly.Wrc from Antalya, TurkeyI recommend it. Really easy to use and must have for every store.
- perfect for your store for surenav from Lewes, United Statesno comments, simply superb plugin
- Well programmed, good supportRB from NetherlandsThis extension is easy to set up. Report funtion is very nice.
- Awesome Features and Super fast SUPPORTMatt from United StatesUI, Features, Code --- 5++.
Exactly what we needed!
- Very smart extensionPascal from South AfricaThis extension is fully automated and will help you recover lost customers. good customer support from these guys.
- 5 starsShaheer from Islamabad, PakistanHi there, I've purchased two extensions first it was magento 2 follow up email extension and then Magento 2 web push notifications, I've only 2 months of experience with Magento 2 but still with that little knowledge I was able to install these extensions without any errors, these extensions work like a miracle. Compared to all other extensions from different companies my best experience was with Mirasvit I never ever had to open a ticket to get technical support on extension. When it comes to functionality
and features Mirasvitt extensions have all you need.
I'm really glad I found them somehow.
- All Rounder ExtensionVinay from Nangli, IndiaEvery Single Functionality included in this Extension - Simply Love this Extension.
- Low cost conversion makerMike from Echtenerbrug, NetherlandsWe use this on a daily basis create perfect follow up emails for abandoned carts, unpaid banktransfers, we miss you and review request emails.
- Magento 1: Love this extensionTom from Kenosha, United StatesExtension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!
- Magento 1: Work GreatSteven from Ontario, United StatesWork Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.
- Everything we needMilosz from East Rutherford, United StatesIf you're not looking for integration problems or issues that show up at your store after a certain time due to the modification of core magento files, then buy everything from Mirasvit. Never had an issue - Newsletter Follow-Up works flawlessly as well as 8 other modules that we use.
- Magento 1: works greatBrandon from Olathe, United Statesworks great
- great extension but a little hard to edit templetyuhuang from Coquitlam, CanadaI hope you guys could have easy drop and drag editing for creating templet
- works smoothlyJuana from Lancaster, United KingdomI’ve been choosing between other company and your extension and find out the core showings are the same, but at a lower pricing. So, why waste a lot of money if ‘follow up email’ works great, though the interface is pretty complicated.
- Magento 1: Exactly functionalJoao from Piedade, BrazilThe module works perfectly and has met all my expectations generating smart emails with very positive results!
- This is a must have if you are serious with your storeShawn from Long Keng, Hong Kongwork as stated. must have for every store
- Magento 1: Never been easier to make more moneyGzim from Vejen Municipality, DenmarkFirst of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.
We used the extensions for 2 things:
To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.
Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.
- Magento 1: Good option in emailsFashoop from Querétaro City, MexicoA very useful extension for sending emails of important events that become a sale more.
The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems
- Magento 1: the Best extensionChris from Lake Forest, United Stateseasy to instacll it
- Magento 1: Best marketing toolAlex from Barcelona, SpainSince we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.
Keep the good work!!
- Magento 1: Very usefulEsteban from Barcelona, SpainI recommend it. Really easy to use and the support time was very kind and helpful.
- AMAZING EXTENSION AND SUPPORT IS 5 STAR.mona from Miami, United StatesThis extension is a heaven sent for my business and it makes following up with customers so much easier. Support was really patient answering all of my questions. I spent months comparing this extension with multiple others and I believe this is the best. I would like the easy editor in the next update because that would make it perfect for me.
- Great ProductAndries from Johannesburg, South AfricaThank You Mirasvit for a great product!!!
- Magento 1: 8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)Mario from Hung Hom, Hong Kong8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)
Full Page Cache 10/10 (load time from 14 sec to 5 sec)
Follow Up Email 8/10
Reward Points 8/10
Help Desk 8/10
Product Questions 7/10
Sphinx Search Ultimate 9/10
Product Labels 7/10
- Magento 1: Awesome extension.Roman from Cheb, CzechiaI love it and my customers too.
The Mirasvit support was great as always.
I feel stupid that I didn´t buy this extension before, it saves so much time and money.
- makes automation easyRudi from Auckland, New ZealandBrings a lot of functionality normally found in expensive marketing automation tools.
Very good investment plus it is easy to use!
- Magento 1: IncredibleErkan from Brackley, United KingdomIncredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
Thank you guys.
- Magento 1: I love itThomas from FranceThis is a very good extension, I recommand it !
- Magento 1: A Great ExtensionCraig from Yandina Creek, AustraliaWe have been using this extension for a long time and it has definitely helped our business.
- Magento 1: Great extension with many featuresEliyahu from Southfield, United StatesGreat extension with many features
- Magento 1: Great extension with many featuresEliyahu from Southfield, United StatesGreat extension with many features
- good extensionfreddy from Homestead, United Statesgood extension for follow up email for review request and abandoned cart. support was great.
- Magento 1: Works greatKacih from NetherlandsExactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.
- Magento 1: Better than others email marketing providerxavier from La Landec, FranceThe best feature is :
You keep your data and you can do what you want with. You don't need to pay every month.
- Magento 1: I love this :)Marek from Chełmno, PolandIt's great extension which give me many capabilities in selling and sending email to my clients.
The technical support is great, quickly resolve my problems.
- Magento 1: Email follow-upWinston from Newport News, United StatesAnother solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.
- Magento 1: Great module for automating emailSergei from Te Awamutu, New ZealandThe visual editor is fantastic. nothing like it in other modules. Works very well..
- Magento 1: Better than competitionMatt from Gdańsk, PolandMarvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.
- Magento 1: Decrease my bounceEduardo from BrazilReally helps by automatizing the following up emails and decreases the soft bounce from some e-mails servers
- Magento 1: The bestCledson from Petrolina, BrazilWoow. The best. Increase sales and reviews.
- Magento 1: Excellent Follow Up Emails!!!Paulo from Uberlândia, BrazilHello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.
- Magento 1: Great!Alex from Berlin, GermanyGreat extension! Very happy with our choice!
- Magento 1: Amazing, this extension pays for itself.Michael from Vancouver, CanadaThis extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
In one month this extension paid for itself.
The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
Could be the most useful magento extension we have added to our store.
- Magento 1: A MUST HAVE for all Magento store owner.Budiono from Jakarta, IndonesiaSince I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!
- Magento 1: Good productVinay from Mumbai, IndiaLiked it very much
- Magento 1: Great extension!Gökhan from Bad Vilbel, GermanyGreat extension and super Support. I love this company and his extensions.
- Magento 1: Great ProductShabaka from Gerrards Cross, United KingdomGreat product and company will use again.
- Magento 1: Can't get betterSudheer from Mumbai, IndiaMirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.
- Magento 1: Exactly what we were looking for.axtore from Wilmington, United StatesWe like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.
- Magento 1: This is a MUST HAVE!Yang from Xi'an, ChinaThis is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!
- You got it, another hit!Wladimir from United StatesI'm amazed at Mirasvit's offerings (Sphinx search, Rewards program for instance) are all all such examples. This one again "reminds" customers of past orders and invokes more customer interaction. A great tool for repeat sales. Good job Mirasvit!
- Awesome Features along with outstanding Customer Service!Viktor from Steinbach, CanadaWhat can be felt, not always can be expressed in words, but I will try my best!
1. I bought almost all existing extensions for M2, while offered a very generous discount from a Sales Rep. Then, as all of us know, all the miracles stop right there, but not with these guys.
2. Installed the extensions, and as it usually happens, problems did not wait so long to arise on my horizon.
3. No fear, help is near... that is my personal Slogan... and found out the same attitude from Mirasvit guys. I asked for help, and it was near. I reported PHP7 and other compatibility issues, and a fix was ready in a blink of an eye. I asked for features improvements and suggested new features, and these came in a matter of a few days.
4. Features pack on the extensions is very reach, and these guys are always open to any sound improvements on their extensions.
5. Extensions updates are done via composer, so no manual uploads and unzips on every update release. That makes all my updates as easy like a snap of a finger,.. 10 seconds and I am all set.
P.S. In the end of the day I feel happy to be a respected customer of Mirasvit. I am hooked on this valuable M2 Solutions Provider. My $$$ spent on the extensions are secure... I feel like a part of the Team. I highly recommend Mirasvit to anyone who is seeking peace of mind and stable future for his/her Online Business.
- Magento 1: Great for collecting reviewsMark from United KingdomWe used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.
- Magento 1: Amazing featuresNick from Groningen, NetherlandsGreat extension with amazing features. We can create truly awesome emails to send to our customers.
- Magento 1: Awesome, really generates more salesRaymond from Apeldoorn, NetherlandsWorks exactly as advertised, easy to install
- Magento 1: Great ExtensionJoseph from United StatesIt saved so much time for us and brought more sales.
- Magento 1: Excellent!Hashid from Bengaluru, IndiaGreat concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!
- Magento 1: Works greatBojan from Mantinge, NetherlandsJust with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!
- Magento 1: Great extensionIvan from Nicosia, CyprusGreat and easy to use extension.
- Magento 1: GreatHaim from Canton, United StatesIf you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
We did it and the response and increase in sales has been amazing.
Great job by Mirasvit once again!
- Magento 1: Fantastic job!Filipe from Martigny-Croix, SwitzerlandReally really great extension! The best for us!
- Magento 1: Very usefulTatsuro from Takasagocho-takasemachi, JapanThis extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.
- Magento 1: Great ExtensionMiguel from Hollywood, United StatesI already installed and I will absolutely recommend this extension.
This will increase your seals if you do a good job with your email follow up promotion.
- Magento 1: Great ROIChristoph from GermanyThis module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!
- Magento 1: Increase your sales and client loyaltyVadim from Kiev, UkraineThanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.
- Magento 1: great extensionGhio from Echtenerbrug, Netherlandsdoes what it say it does!
- Magento 1: formally known as the email trigger suite!!Yakesh from IndiaEXCELLENT auto email responses
- Magento 1: Great Extension, Great support.Svilen from Barcelona, SpainJust updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.
- Magento 1: Good extensionJeff from Auckland, New ZealandIt gives us an opportunity to create another touch point with customer.
- Magento 1: Nothing short of amazingBoluwatife from Aurora, United StatesGreat extension. Love you guys at Mirasvit for providing this!
- Magento 1: Very complete, little technicalSN from Amsterdam, NetherlandsVery complete and smart setup of FUE. Good work.
https://sleeve7.com and https://shirtsofcotton.com/en
- Magento 1: Mirasvit is great!!Peter from GermanyWe are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.
The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.
Our customer is happy, we're happy, everything is great!
- Magento 1: Good productMallesh from Smyrna, United StatesThis product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rate
- Magento 1: Needed this!MA from Maidstone, United KingdomNeeded something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.
We gave an idea to include a new feature, after implementing that it will be even better!
- Magento 1: Very usefulMatej from Grize, SloveniaWe just started to use it and it looks very promising. Very useful extension!
- Magento 1: Third time purchasing moduleAnže from SloveniaAs headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.
- Magento 1: Great ExtensionNeal from Dubai, United Arab EmiratesThe followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.
- Magento 1: Great Toolaltdev from Thousand Oaks, United StatesThis extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
I can see this as an excellent tool for driving customers back to your store.
- Magento 1: Solid and stable extensionLászló from Budapest, HungaryWe have this extension now already for 1 years on our site and it has been working excellent and without any issues
- Magento 1: Great way to retain customers and gain lost ordersDavid from Saint Paul, United StatesWe use this extension to retain our customers, get reviews, and convince potential clients to order.
- Magento 1: Great Extension!albert from Pineda de Mar, SpainThis extension works as expected. Great costumer support.
- Magento 1: Enterprise Features for Community EditionSven from Dortmund, GermanyThis extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.
- Magento 1: Great module for great priceNastja from SloveniaI highly recommend buying this module because it is working really great.
- Magento 1: Great extensionRobert from Oppegard, NorwayReally good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.
- Magento 1: Works perfectlyAgnieszka from Krakow, PolandEven the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.
- Magento 1: Fantastic!Xander from United StatesA must have extension. Saves alot of work! Support is excelent and fast. Recommended.
- Magento 1: Extension really very useful and that works very well.Pietro from Pordenone, ItalyExtension really very useful and that works very well.
We are very happy to have purchased. Technical support is excellent.
- Magento 1: Very niceJGH from Groningen, NetherlandsI have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.
- Magento 1: Just what i wantedGeorge from United Statesexcellent product!
- Magento 1: best follow up extension you can buyimbait from United StatesI have already bought 2 other follow up extensions from other developers.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :)
- Magento 1: Absolutly great support team!!Filipe from United StatesMiravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
And they send you an email with all the detailed changes!
One word: PERFECT
- Magento 1: excellentturgay from United StatesI bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean code
- Magento 1: Love the flexibilityDaniel from United StatesThis extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.
- Magento 1: Great product with huge potentialLance from United StatesI love the product, the support team is quick and extremely effecient.
The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.
Would be useful if we could have input on the development roadmap.
Good job guys
- Magento 1: Nice Extensiondotsquaresltd from United StatesI'm using Magento C 1.8. It looks great! and provides nice support.
- Magento 1: весьма неплохоVadym from United Statesв события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
- Magento 1: Very professional supportRomain from United Statesthe support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...
- Magento 1: Very interestedsnh from United StatesLooks similar to other I have seen. ;)
But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.
- Magento 1: Perfect!Bruno from United StatesThe extension works very well, the support is great!
Solves all the problems of Magento's email!
The Follow Up Email for Magento 2 is compatible with:
|Magento 2 Community Edition (CE)||2.0.* - 2.3.*|
|Magento 2 Enterprise Edition (EE)||2.0.* - 2.3.*|
|Magento 2 Cloud||+|
All customers can request a refund during 30 days after purchase of our software, if customer think that our software is not suitable for any reason. To request refund, customer must remove all copies of our software from its store, servers, computers, email, etc and confirm by email such removal. After receiving a request we will proceed refund within 3 business days.
If request for refund is received after 30 days after purchase, it will be rejected. Cost of installation and customization services are not refundable.
Support and bug fixing
Mirasvit offers free 90 days support of all software sold on this site. Customers can report all bugs, which were found in our software. We can solve only the bugs directly related to or caused by our extension. Those bugs must be reproduced on fresh Magento installation without any 3rd party plugins. We will solve that bugs in order of our development plan.
We don’t do any type of custom work and we have a right to reject a support request if the issue is store-specific (cannot be reproduced on the fresh Magento installation without any 3rd party plugins).
Mirasvit will not be liable to you for any damages (including any loss of profits/saving, or incidental or consequential) related to our support service caused to you, your information and your business.
Mirasvit offers free lifetime updates if they areavaliable. Updates are limited to the Magento version branch (1.x.x or 2.x.x). Customer can download an update and install it by himself. If support period is expired, Mirasvit.com can’t solve any possible problems with our software during or after updating. Mirasvit does not guarantee that it will release updates for any product.