Follow Up Email

$149.00
90 days free support free lifetime updates
Compatible with: Community: 1.4.1 - 1.9.3
Enterprise: 1.10 - 1.14.2

Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.

Magento Follow Up Extension

Top 5 Reasons to choose Magento Follow Up Email by Mirasvit

  • Powerful and flexible email editor

    Editing without limitations. You can include to email any block, text, order information, coupon etc

  • Analytics & insights

    Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.

  • Flexible Rules

    Send emails only to relevant customers. You can send emails depending on purchased products, customer group, order attributes.

  • Easy to get started

    Get set up within minutes and start making your customers happy.

  • A cost-effective solution

    There are no annual or monthly fees, just purchase and use.

Some companies do not want to annoy their customers, and so distribute mailings once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.

The extension allows you to solve the following tasks:

  • to remind the customer of an abandoned cart
  • to cross-sell based on the shopping cart or previous sales
  • to remind yourself of old customers who have not visited your site for a long time
  • to offer a discount (coupon code)
  • to remind customers to re-order (for example, if you sell consumables)
  • to wish them a birthday or other celebration
  • to automate emails with tracking information, after a change of order status New
  • to maintain good a relationship with customers, to increase their loyalty
  • to turn potential customers into buyers

Upon the occurrence of an event (making order, change of order status, abandoned cart, etc.), the extension automatically generates a chain of emails to be sent to the customer during a certain period, thereby reminding the customer of your store, their order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making orders, number of reviews). Depending on this criteria, it can change the message chain.

Improve Conversation Rate

  • Track and send emails to visitors who abandon a checkout

    Extension tracks all shopping carts and can send follow-ups to customers or unregistered visitors who abandoned their shopping carts.

    Extension automatically captures (using ajax) a customer's name and email address on all store pages (checkout, newsletter, registration form etc)

  • Restore a customer's shopping cart just by one click with a direct link in the email

  • Auto-login customers by clicking on any link in an email

Sell more and build customer loyalty

  • Ask review

    After some time, the extension can automatically send ask review emails after purchase.

    Additionally you can configure mail-chain with few messages, if a customer does not place a review after the first email.

  • A winback message

    After some time, the extension can send a winback message to customers who did not visit the store.

  • A product recommendation

    Extension can send product recommendation emails based on previous customer purchases.

  • Wish customers a Happy Birthday

  • Ability to integrate coupons in email

    You can specify what shipping rule relates with email and the extension will automatically generate a unique coupon code for each email with the ability to set up an expiration date fro the coupon

Analyze the efficiency and improve your emails

With Follow-Up Email, you can easily track your email marketing performance and improve it.

  • Performance statistics for email marketing Must Have

    • Track number of placed orders or reviews by clicking on the emailed link
    • Track number of visits by clicking on the emailed link
    • Track number of readers (visitors who open emails)
  • Ability to integrate Google Analytics tracking

  • Detailed statistics by each company / trigger

For Administrators

  • Extended set of events

    Email chain can be triggered and cancelled by one of these events:

    • Customer

      • Customer Logged In
      • New customer signup
      • Customer birthday
      • Customer activity
      • Customer subscribed to newsletter
    • Order

      • Order obtained new status
      • Order obtained '###' status
    • Shopping cart

      • Abandoned Shopping Cart
      • Product price was changed
    • Wishlist

      • Product was added to Wishlist
      • Wishlist shared

    additionally you can add your own events without changing the extension

  • Flexible rules and conditions

    Ability to specify additional rules for the start and stop of a trigger:

    magento email extension
    • Customer

      • Group
      • Lifetime sales
      • Number of reviews
      • Number of orders
      • Subscription status
    • Shopping cart

      • Total quantity of products
      • Total count of products
      • Subtotal
      • Product(s)
      • Category of products
    • Order

      • Total quantity of products
      • Total count of products
      • Grand Total
      • Product(s)
      • Category of products
  • Intuitive email builder

    Extension provides wysiwyg email editor. Also, the extension includes a few common magento email templates.

  • Ability to import templates from MailChimp to Magento Follow Up Email extension

  • Ability to set the trigger’s period of activity

    magento send follow up
  • Ability to specify a delay in sending mails to days, hours, or minutes

  • Ability to specify different coupons for different items of the chain

  • Ability to display additional Related Products, Associated Products, Upsells of Products

  • Ability to view the sent mails

  • Ability to view the queue of mails to be send

  • Ability to generate email for past events

  • Ability to specify a SMTP server to send mails

  • Sandbox mode

    If sandbox mode is enabled, all mails are sent to the test email

Additional Features

  • Direct link to unsubscribe inside the email
  • Direct link to view the email inside the browser (not display correctly? View in browser)
  • Rapidly going from the mail to the store with automatic authorization
Write Your Own Review
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  1. Excellent extension
    Overall Satisfaction
    100 %
    Follow up email is a great extension that is working fine, like they say. Support was essential. They helped me till extension worked fine on my website. I recommand. Thank you.
    By Catalin on
  2. непогана штука
    Overall Satisfaction
    100 %
    непогана штука. Я її юзав у випадку, коли в мене людина купувала бензопилку - пропонував швиденько добрати масло і т.п. Спрацьовувало непогано. Єдиний мінус - не можна було послати листи тим, хто оформляв замовлення раніше.
    By Vadym on
  3. Very Good
    Overall Satisfaction
    100 %
    Does a lot more than similar extensions on the market. I only need to see whether it captures email by ajax, and if it does that now, or in future releases, this would be absolutely top of the hill. It's great even now, for the kind of features it has (not restricted to only abandoned cart, which is a huge plus)
    By Amit on
  4. By far the best
    Overall Satisfaction
    100 %
    This follow-up email is by far the best marketing extension we have found till now. We have checked many follow-up emails and all those were lacking in one or another or so many features which Mirasvit has. Bang on Mirasvit, you nailed it in follow up email extension.
    By Abhishek on
  5. Love this extension
    Overall Satisfaction
    100 %
    Extension is well put together. Love that it already comes with templates so its pretty much ready to use right away! No Problems with the extension!
    By Tom on
  6. Work Great
    Overall Satisfaction
    100 %
    Work Great but a little note: This module is not compatible with Quoting System. If you are using 3rd party quote system, the customer might get extra discount after quote.
    By Steven on
  7. works great
    Overall Satisfaction
    100 %
    works great
    By Brandon on
  8. Exactly functional
    Overall Satisfaction
    80 %
    The module works perfectly and has met all my expectations generating smart emails with very positive results!
    By Joao on
  9. Never been easier to make more money
    Overall Satisfaction
    100 %
    First of all i want to say we have been trying 2 other extensions for this, but none of them performed like this one.

    We used the extensions for 2 things:

    To remind customers that we are taking good care of their abandoned carts and the items are waiting go home with them.

    Second we use it to remind the customers to come back, with even a coupon code with x% off or a free shipping coupon. It brings back customers. The price is ridiculously low compared that you are getting a "abandoned cart" and "follow up" extension in ONE extension.
    By Gzim on
  10. Good option in emails
    Overall Satisfaction
    80 %
    A very useful extension for sending emails of important events that become a sale more.

    The support of mirasvit is very good and attentive, they help you at all times with doubts and to solve the problems
    By Fashoop on
  11. the Best extension
    Overall Satisfaction
    100 %
    easy to instacll it
    By Chris on
  12. Best marketing tool
    Overall Satisfaction
    100 %
    Since we added the module to our shop the number of client reviews increased by 200%, we have used similar solutions, but no one has the value of this one.

    Keep the good work!!
    By Alex on
  13. Very useful
    Overall Satisfaction
    100 %
    I recommend it. Really easy to use and the support time was very kind and helpful.
    By Esteban on
  14. 8 for extension, 9 for professional support, missing 1 pls strive for perfection ;)
    Overall Satisfaction
    100 %
    8 for extension, 9 for professional support, missing 1 please always strive for perfection ;)

    Extenstion bought:
    Full Page Cache 10/10 (load time from 14 sec to 5 sec)
    Follow Up Email 8/10
    Reward Points 8/10
    Help Desk 8/10
    Product Questions 7/10
    Sphinx Search Ultimate 9/10
    Product Labels 7/10
    By Mario on
  15. Awesome extension.
    Overall Satisfaction
    100 %
    I love it and my customers too.
    The Mirasvit support was great as always.
    I feel stupid that I didn´t buy this extension before, it saves so much time and money.
    By Roman on
  16. Incredible
    Overall Satisfaction
    100 %
    Incredible. Tried 3 different extensions similar to this. Non of them worked also technical support was terrible but this one was easy to set up didn`t even contact to tech support. Amazing extension.
    Thank you guys.
    By Erkan on
  17. I love it
    Overall Satisfaction
    100 %
    This is a very good extension, I recommand it !
    By Thomas on
  18. A Great Extension
    Overall Satisfaction
    100 %
    We have been using this extension for a long time and it has definitely helped our business.
    By Craig on
  19. Great extension with many features
    Overall Satisfaction
    100 %
    Great extension with many features
    By Eliyahu on
  20. Great extension with many features
    Overall Satisfaction
    100 %
    Great extension with many features
    By Eliyahu on
  21. Works great
    Overall Satisfaction
    100 %
    Exactly what we needed! The support team is great and very friendly staff members. The extension works out of the box.
    By Kacih on
  22. Better than others email marketing provider
    Overall Satisfaction
    100 %
    The best feature is :
    You keep your data and you can do what you want with. You don't need to pay every month.
    Thumb up.
    By xavier on
  23. I love this :)
    Overall Satisfaction
    100 %
    It's great extension which give me many capabilities in selling and sending email to my clients.
    The technical support is great, quickly resolve my problems.
    By Marek on
  24. Email follow-up
    Overall Satisfaction
    100 %
    Another solid Extension by Mirasvit! Very pleased with their work and support. Great company to work with.
    By Winston on
  25. Great module for automating email
    Overall Satisfaction
    100 %
    The visual editor is fantastic. nothing like it in other modules. Works very well..
    By Sergei on
  26. Better than competition
    Overall Satisfaction
    100 %
    Marvelous extension! It's working just one week and our shop and already paid for itself. The abandoned cart future worked just few hours after turning it on. Catching customer's e-mail address from any field in the shop is also perfect solution.
    By Matt on
  27. Decrease my bounce
    Overall Satisfaction
    100 %
    Really helps by automatizing the following up emails and decreases the soft bounce from some e-mails servers
    By Eduardo on
  28. The best
    Overall Satisfaction
    100 %
    Woow. The best. Increase sales and reviews.
    By Cledson on
  29. Excellent Follow Up Emails!!!
    Overall Satisfaction
    100 %
    Hello visitors, give up searching for Supplier of Email Management module, this module Mirasvit is the best available for Magento. After we tried several others, we stopped at Mirasvit no doubt this is the best and most complete module for this purpose available for Magento. We are Customer Mirasvit from 2 years ago. Congratulations, Mirasvit is excellent.
    By Paulo on
  30. Great!
    Overall Satisfaction
    100 %
    Great extension! Very happy with our choice!
    By Alex on
  31. Amazing, this extension pays for itself.
    Overall Satisfaction
    100 %
    This extension is great. If you are looking for a way to save time not having to message you site visitors after they complete actions on your site (like signing up for a newsletter, adding items to their cart, or requesting reviews), then you need this extension.
    In one month this extension paid for itself.
    The shopping cart reminder feature is something no online store can live without, and it can be set to send out as many emails as you want.
    Could be the most useful magento extension we have added to our store.
    By Michael on
  32. A MUST HAVE for all Magento store owner.
    Overall Satisfaction
    100 %
    Since I run a rental online store, I need user to upload their required document to their account. And my life will be easier if this extension can helps me to remind me if a customer upload their data! This is not their standard feature. So I asked their support Alexey Varlamov about the possibility to create a trigger relating to this needs. Before 24 hours, He sent me an update include a file that they created a new function based on my needs! Now I have trigger Customer Account Update in my store! This is above my expectation!
    By Budiono on
  33. Good product
    Overall Satisfaction
    100 %
    Liked it very much
    By Vinay on
  34. Great extension!
    Overall Satisfaction
    100 %
    Great extension and super Support. I love this company and his extensions.
    By Gökhan on
  35. Great Product
    Overall Satisfaction
    100 %
    Great product and company will use again.
    By Shabaka on
  36. Can't get better
    Overall Satisfaction
    100 %
    Mirasvit is been the best extension provider for us. They give amazing support. We have no easily setup automated marketing mails to our customers based on their behavior.
    By Sudheer on
  37. Exactly what we were looking for.
    Overall Satisfaction
    100 %
    We like the way the email templates are so easy to set up. Once you have your design layout set (you can use the one supplied and drop in your logo). It is just a matter of creating the email and triggers. More importantly is the trust we have with the developer. They are quick to reply to questions (considering the time zone difference) and willing to assist. We also just bought Sphinx Search Ultimate.
    By axtore on
  38. This is a MUST HAVE!
    Overall Satisfaction
    100 %
    This is definitely a must have for EVERY Magento store. It builds customer relationships on top of the email, getting back customers who haven't visited in a while, reminding them of their abandoned cart / orders, asking for reviews or feedback, all in an automatic way. With one-time setup, I can see this extensions brings more value than any other extensions combined!
    By Yang on
  39. Great for collecting reviews
    Overall Satisfaction
    100 %
    We used this extension to collect reviews from customers shortly after dispatch of their order. It works really well and is easy to configure. Just a bit of styling of the email template and we were able to retrospectively send emails to all customers who had placed an order in the last 6 months. The default email template linked to the product page but Mirasvit change the code for us so that we could direct customers to the product review page. I would definitely recommend this extension.
    By Mark on
  40. Amazing features
    Overall Satisfaction
    100 %
    Great extension with amazing features. We can create truly awesome emails to send to our customers.
    By Nick on
  41. Awesome, really generates more sales
    Overall Satisfaction
    100 %
    Works exactly as advertised, easy to install
    By Raymond on
  42. Great Extension
    Overall Satisfaction
    100 %
    It saved so much time for us and brought more sales.
    By Joseph on
  43. Excellent!
    Overall Satisfaction
    100 %
    Great concept from Mirasvit! I love the cart restore button which auto logs in the customer with his cart items populated. Thank you!
    By Hashid on
  44. Works great
    Overall Satisfaction
    100 %
    Just with the abandoned cart option alone, this extension proved it's worth. I love the extensive trigger options and the wysiwyg way you can design your emails in the back-end of Magento. Highly recommended!
    By Bojan on
  45. Great extension
    Overall Satisfaction
    100 %
    Great and easy to use extension.
    By Ivan on
  46. Great
    Overall Satisfaction
    100 %
    If you have the time and patience to set up the proper follow up emails, you will get an unbelievable ROI.
    We did it and the response and increase in sales has been amazing.
    Great job by Mirasvit once again!
    By Haim on
  47. Fantastic job!
    Overall Satisfaction
    100 %
    Really really great extension! The best for us!
    By Filipe on
  48. Very useful
    Overall Satisfaction
    100 %
    This extension grabs the name and email of customers, so you can send the abandoned cart emails to customers who stop the checkout process and don't create an account.
    By Tatsuro on
  49. Great Extension
    Overall Satisfaction
    100 %
    I already installed and I will absolutely recommend this extension.
    This will increase your seals if you do a good job with your email follow up promotion.
    By Miguel on
  50. Great ROI
    Overall Satisfaction
    100 %
    This module had an ROI of approx. 2 days in our shop - thank you very much for this great piece of software!
    By Christoph on
  51. Increase your sales and client loyalty
    Overall Satisfaction
    100 %
    Thanks Mirasvit for this great module! With this solution, we have received a few additional sales for a short time, this investment quickly pays for itself.
    By Vadim on
  52. great extension
    Overall Satisfaction
    100 %
    does what it say it does!
    By Ghio on
  53. formally known as the email trigger suite!!
    Overall Satisfaction
    100 %
    EXCELLENT auto email responses
    By Yakesh on
  54. Great Extension, Great support.
    Overall Satisfaction
    100 %
    Just updated the extension. It turned out that there are a lot of core improvements since the previous version that I had, because of that I lost my settings. MIrasvit support was great again and helped me recover my setup quickly. Keep the good work.
    By Svilen on
  55. Good extension
    Overall Satisfaction
    100 %
    It gives us an opportunity to create another touch point with customer.
    By Jeff on
  56. Nothing short of amazing
    Overall Satisfaction
    100 %
    Great extension. Love you guys at Mirasvit for providing this!
    By Boluwatife on
  57. Very complete, little technical
    Overall Satisfaction
    80 %
    Very complete and smart setup of FUE. Good work.

    https://sleeve7.com and https://shirtsofcotton.com/en
    By SN on
  58. Mirasvit is great!!
    Overall Satisfaction
    100 %
    We are always so glad to see the name Mirasvit when we are looking for extensions. It is a pleasure to work with their friendly support. Any problems which occure are quickly solved. Their extensions always over-exceed our expectations but are not overloaded with useless features.

    The Magento Core team could learn a lot from this extension! The Analytics-tracking feature and Email Trigger work perfectly!
    When creating E-Mail templates you can view changes instantly, this eases the annoying process of designing an Email. Additionally you can directly write PHP code in the template allowing you to send dynamic emails.

    Our customer is happy, we're happy, everything is great!

    Thank you!!!!
    By Peter Yost on
  59. Good product
    Overall Satisfaction
    100 %
    This product has helped to automate several of events which is helping us to increase the conversions and as well increasing the returning customers rate
    By Mallesh on
  60. Needed this!
    Overall Satisfaction
    100 %
    Needed something like this, which will send follow up emails. After installation there were some problems but mirasvit fixed them promptly.

    We gave an idea to include a new feature, after implementing that it will be even better!
    By MA on
  61. Very useful
    Overall Satisfaction
    80 %
    We just started to use it and it looks very promising. Very useful extension!
    By Matej on
  62. Third time purchasing module
    Overall Satisfaction
    100 %
    As headline said this is the third time I'm purchasing this module and reason is that it works great and it boost our sales.
    By Anže on
  63. Great Extension
    Overall Satisfaction
    100 %
    The followup email extension works well and without any issues. The only feature I would like to see added is an option to set a trigger to not repeat for the same customer over a set period of time. Otherwise customers can end up queuing multiple abandoned cart emails.
    By Neal on
  64. Great Tool
    Overall Satisfaction
    100 %
    This extension works amazingly well. So far, we have only sent a few test emails, but everything works flawlessly and as expected. We found the extension configuration to be mostly intuitive and setting up a few triggered emails was easy.
    I can see this as an excellent tool for driving customers back to your store.
    By altdev on
  65. Solid and stable extension
    Overall Satisfaction
    100 %
    We have this extension now already for 1 years on our site and it has been working excellent and without any issues
    By László on
  66. Great way to retain customers and gain lost orders
    Overall Satisfaction
    100 %
    We use this extension to retain our customers, get reviews, and convince potential clients to order.
    By David on
  67. Great Extension!
    Overall Satisfaction
    100 %
    This extension works as expected. Great costumer support.
    By albert on
  68. Enterprise Features for Community Edition
    Overall Satisfaction
    100 %
    This extension brings Enterprise features to your Community Edition. Congratulate your customers to their birthday, requests product reviews, take care of your customers with follow up emails. Everything is well thought, good organized and easy to use because Mirasvit knows how to do it.
    By Sven on
  69. Great module for great price
    Overall Satisfaction
    100 %
    I highly recommend buying this module because it is working really great.
    By Nastja on
  70. Great extension
    Overall Satisfaction
    100 %
    Really good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.
    By Robert on
  71. Works perfectly
    Overall Satisfaction
    80 %
    Even the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.
    By Agnieszka on
  72. Fantastic!
    Overall Satisfaction
    100 %
    A must have extension. Saves alot of work! Support is excelent and fast. Recommended.
    By Xander on
  73. Extension really very useful and that works very well.
    Overall Satisfaction
    100 %
    Extension really very useful and that works very well.
    We are very happy to have purchased. Technical support is excellent.
    By Pietro on
  74. Very nice
    Overall Satisfaction
    100 %
    I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.
    By JGH on
  75. Just what i wanted
    Overall Satisfaction
    100 %
    excellent product!
    By George on
  76. best follow up extension you can buy
    Overall Satisfaction
    100 %
    I have already bought 2 other follow up extensions from other developers.
    both also have after bugfix try from support does not work with 1.8.1 on my custom store.
    the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
    Thanks again to Alexander :)
    By imbait on
  77. Absolutly great support team!!
    Overall Satisfaction
    100 %
    Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
    And they send you an email with all the detailed changes!

    One word: PERFECT
    By Filipe on
  78. excellent
    Overall Satisfaction
    100 %
    I bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean code
    By turgay on
  79. Love the flexibility
    Overall Satisfaction
    100 %
    This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.
    By Daniel on
  80. Great product with huge potential
    Overall Satisfaction
    100 %
    I love the product, the support team is quick and extremely effecient.

    The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.

    Would be useful if we could have input on the development roadmap.

    Good job guys
    By Lance on
  81. Nice Extension
    Overall Satisfaction
    100 %
    I'm using Magento C 1.8. It looks great! and provides nice support.
    By dotsquaresltd on
  82. весьма неплохо
    Overall Satisfaction
    100 %
    в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
    и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).
    By Vadym on
  83. Very professional support
    Overall Satisfaction
    100 %
    the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...
    By Romain on
  84. Very interested
    Overall Satisfaction
    100 %
    Looks similar to other I have seen. ;)

    But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.
    By snh on
  85. Perfect!
    Overall Satisfaction
    100 %
    The extension works very well, the support is great!
    Solves all the problems of Magento's email!
    By Bruno on

Reasons to choose Mirasvit

Client focusing and satisfaction

It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.

Remarkable support

90-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.

Risk-free Investment

30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.

Constant improvements and upgrades

We provide you lifetime free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.

Comprehensive Documentation

We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.

Unencrypted source code of our products

You can customize extensions according to your needs and requirements.

Usability and Performance

Module is easy to install and easy to upgrade, just follow step by step our user guide.

Safe Magento updates

No core modifications. Just copy extension files to store root directory.