→  Follow Up Email

Follow Up Email

Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. Follow Up Email can bring up to 40% of the total income that you receive through the email distribution.

Compatible with: Community - 1.9.1
Enterprise -
Follow Up Email is rated 5 out of 5 based on 16 user reviews
Magento Edition*

Overview Follow Up Email

Top 5 Reasons to choose Magento Follow Up Email by Mirasvit

  • 1 Powerful and flexible email editor

    Editing without limitations. You can include to email any block, text, order information, coupon etc

  • 2 Analytics & insights

    Not just clicks. Our extension can track number of readers, clicks, placed orders and new reviews.

  • 3 Flexible Rules

    Send emails only to relevant customers. You can send emails depends on purchased products, customer group, order attributes.

  • 4 Easy to get started

    Get set up within minutes and start making your customers happy.

  • 5 A cost-effective solution

    There are no annual or monthly fees, just purchase and use.

Some companies do not want to annoy their customers, and so do the mailing once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare the high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.

The extension allows you to solve the following tasks:

  • to remind on the abandoned cart
  • to do the cross-sell based on the shopping cart or the previous sales
  • to remind of yourself the old customers who have not visited your site for a long time
  • to offer a discount (coupon code)
  • to remind customers of the need to re-order (for example, if you sell consumables)
  • to congratulate on birthday or other celebration
  • to automate emails with tracking information, after change order status New
  • to maintain good relationship with customers, to increase their loyalty
  • to turn the potential customers into buyers

Upon the occurrence of an event (making order, change of the order status, new abandoned cart, etc.), the extension automatically generates the chain of mails to be sent to the customer for a certain period of time, thereby reminding the customer of your store, order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making order, number of reviews), and depending on it can change the message chain.

Improve Converstaion Rate

  • Track and send emails to visitors who abandons a checkout

    Extension track all shopping carts and can send follow-up to customers or not registered visitors who abandoned their shopping carts.

    Extension automatically capture (using ajax) customer name and email address on all store pages (checkout, newsletter, registartion form etc)

  • Restore customer shopping cart just by one click on direct link in email

  • Auto-login customer by click on any link in email

Sell more and build customer layalty

  • Ask review

    Extension can automatically send ask review emails after some time after purchase.

    Additonaly you can configure mail-chain with few messages, if customer not place review after first email.

  • A winback messagge

    Extension can send a winback message after some time out to customers who not visit store.

  • A product recommendation

    Extension can send product recommendation emails based on previous customer purchases.

  • Greet customers on their birthdays

  • Ability to integrate coupons in email

    You can specify what shipping rule related with email and extension will automatically generate unique coupon code to each email with ability to set up coupon lifetime

Analyze the efficienty and improve your emails

With Follow-Up Email you can easy tracking your email marketing performance and improve it.

  • Performance statistics for the email marketing Must Have

    • Track number of placed orders or reviews by clicking on the emailed link
    • Track number of visits by clicking on the emailed link
    • Track number of readers (visitors who open emails)
  • Ability to integrate Google Analytics tracking

  • Detailed statistics by each company / trigger

For Administrators

  • Extended set of events

    Email chain can be triggered and cancelled by one of these events:

    • Customer

      • Customer Logged In
      • New customer signup
      • Customer birthday
      • Customer activity
      • Newsletter subscription
      • Newsletter unsubscription
    • Order

      • Order obtained new status
      • Order obtained '###' status
    • Shopping cart

      • Abandoned Shopping Cart
      • Product price was changed
    • Wishlist
      • Product was added to Wishlist
      • Wishlist shared

    additionally you can add own events without changing extension

  • Flexible rules and conditions

    Ability to specify additional rules for start and stop of trigger:

    magento email extension

    • Customer
      • Group
      • Lifetime sales
      • Number of reviews
      • Number of orders
      • Subscription status
    • Shopping cart
      • Total quantity of products
      • Total count of products
      • Subtotal
      • Product(s)
      • Category of products
    • Order
      • Total quantity of products
      • Total count of products
      • Grand Total
      • Product(s)
      • Category of products
  • Intuitive email builder

    Extension provide wysiwyg email editor. Also extension include few common magento email templates.

  • Ability to import templates from MailChimp to Magento Follow Up Email extension

  • Ability to set the trigger’s period of activity

    magento send follow up

  • Ability to specify a delay of sending mails in days, hours, minutes

  • Ability to specify different coupons for different items of the chain

  • Ability to display additionally Related Products, Associated Products, Upsells Products

  • Ability to view the sent mails

  • Ability to view the queue of mails to be send

  • Ability to generate email for past events

  • Ability to specify an SMTP server to send mails

  • Sandbox mode

    If sandbox mode enabled, all mails are send to the test email

Additional Features

  • Direct link to unsubscribe in email
  • Direct link to viewing the email in browser (not display correctly? View in browser)
  • Rapid going from the mail to the store with automatic authorization

Customer reviews for Follow Up Email

Most helpful Date
Great product with huge potential
By Lance on January 29, 2014      Verified Purchase

I love the product, the support team is quick and extremely effecient.

The product could provide more default event criteria which can allow for a wider amount of triggered campaigns. While saying that with what is there you can do quite a lot, this a definite MUST HAVE for any sort business type big or small.

Would be useful if we could have input on the development roadmap.

Good job guys

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Great extension
By Robert on March 28, 2015      Verified Purchase

Really good quality follow up email extension. Easy to use and reliable. And as always flawless support from Mirasvit team.

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Works perfectly
By Agnieszka on March 9, 2015      Verified Purchase

Even the installation of version 1.0.1 was not straight forwards, , the support provided by Mirasvit was just perfect. All issues solved quickly and the extension works without any issues.

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By Xander on March 5, 2015

A must have extension. Saves alot of work! Support is excelent and fast. Recommended.

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Extension really very useful and that works very well.
By Pietro on February 23, 2015      Verified Purchase

Extension really very useful and that works very well.
We are very happy to have purchased. Technical support is excellent.

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Very nice
By JGH on February 19, 2015      Verified Purchase

I have installed this module for a client. It's very well put together and works great. There where some issues but the Mirasvit team fixed them in no-time.

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Just what i wanted
By George on January 27, 2015      Verified Purchase

excellent product!

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best follow up extension you can buy
By Imbait on October 23, 2014

I have already bought 2 other follow up extensions from other developers.
both also have after bugfix try from support does not work with 1.8.1 on my custom store.
the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours.
Thanks again to Alexander :)

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Absolutly great support team!!
By Filipe on October 16, 2014

Miravist team is fantastic! Really! Their support is very professional and helpful! I had a special need with this extension, and they help me perfectly!
And they send you an email with all the detailed changes!

One word: PERFECT

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By Turgay on September 4, 2014      Verified Purchase

I bought 6 modules mirasvit www.teleplus.com.tr is absolutely no problem, all is working great, very clean code

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Love the flexibility
By Daniel on April 14, 2014

This extension provides exactly what we needed. It is easy to setup an email trigger and to customize your designs. I really like it.

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Nice Extension
By Dotsquaresltd on January 22, 2014

I'm using Magento C 1.8. It looks great! and provides nice support.

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весьма неплохо
By Vadym on January 12, 2014

в события, отменяющие цепочку писем, неплохо было бы добавить "оставление отзыва". если человек отреагирует на первое письмо, второе и третье будут сильно раздражать.
и ещё неплохо было бы добавить к условиям запуска наличие среди покупок клиента определенного товара (или одного из группы товаров).

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Very professional support
By Romain on October 3, 2013      Verified Purchase

the support is very good, we had an issue wi the tools, and immediately they remotely connected and resolve the issue...

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Very interested
By Snh on September 8, 2013

Looks similar to other I have seen. ;)

But I must say some of the elements really sound interesting. And to date we have only had good and fast support from Mirasvit.

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By Bruno on August 26, 2013      Verified Purchase

The extension works very well, the support is great!
Solves all the problems of Magento's email!

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Write Your Own Review
Overall Satisfaction
Post a comment Mar 17, 2015

  • Disappeared settings tab of Email SMTP Mar 12, 2015

  • Unselected Exclude Days field causes save trigger fail Feb 26, 2015

  • Fixing the problem with earlier versions of Magento, where the class for email reports does not exist
  • Ability to limit trigger's chains by day of week Feb 24, 2015

  • Ability to use shipping attributes in trigger rules Feb 23, 2015

  • Ability to limit number of emails per address Jan 27, 2015

  • Wildcard exceptions: support regular expressions Jan 22, 2015

  • Ability to use the "Shipping Method" in trigger rules Jan 21, 2015

  • Ability to send the emails at any given time Jan 13, 2015

  • MstCore (common for all extensions): MstCore: Incorrectly identify Magento version (effects only Magento EE with SEO extension) Dec 04, 2014

  • Ability to use categories in trigger rules Nov 18, 2014

  • Rule 'Is Newsletter Subscriber' for not registered customer Nov 17, 2014

  • Bug fixing regarding ticket CYM-744-40453
  • Wrong event code for wishlist (in observer) Nov 17, 2014

  • MstCore (common for all extensions): In some rare cases we have SQL error during installation (duplicate key name 'mstcore_urlrewrite_index1') Nov 17, 2014

  • MstCore (common for all extensions): Encoding problem with russian chars
  • Support TM Sold Together
  • New Event: click on link in email
  • MstCore (common for all extensions): Attachments are downloaded without extension in FF (affected RMA extension)
  • Reports
  • Email always include coupon code
  • MstCore (common for all extensions): When click "Run validation tests" for particular extension, core test not running
  • Test email improvements
  • Validator: Add method for check smtp extensions
  • Add Reason to queue (for canceled emails)
  • Ability to view variables for emails in queue
  • Usability
  • MstCore (common for all extensions): Wrong extension code in the extension validator
  • MstCore (common for all extensions): Ability to validate existence and CRC sum for extension files (depending on version of extension)
  • MstCore (common for all extensions): Problem with check of extension status
  • MstCore (common for all extensions): Add checks for possible PHP cache
  • Add checks of permissions to validator
  • Ability to unsubscribe from trigger or from all emails
Usability and Performance
Module is easy to install and easy to upgrade, just follow step by step our user guide.
Multiple stores support
Support multiple stores, multiple languages and multiple domains.
Safe Magento updates
No core modifications. Just copy extension files to store root directory.
Risk-free Investment
30-days money back guarantee. If you are not satisfied with work of our extension for any reason we provide a full refund.
Unencrypted source code of our products
You can customize extensions according to your needs and requirements.
Client focusing and satisfaction
It is our main goal. A big part of our new clients come from referrals from our existing clients. Our professional team of developers, marketers and support invest the best knowledge and experience, so you could come back to us again and again.
Remarkable support
30-days free and high quality support. We make an effort to satisfy you with work of every module you have purchased in our store. Helping you with installation, configuration, answering your every question, we do all our best to eliminate any possible problems.
Comprehensive Documentation
We provide an expanded user guide for every our extension, so you can find answers for all your burning questions.
Constant improvements and upgrades
We provide you 1 year of free updates. We constantly add new features to all our modules. We are absolutely interested to hear your opinion and to implement your suggested features in our future developments.

Follow Up Email

Follow Up Email
Follow Up Email is rated 5 out of 5 based on 16 user reviews
Magento Edition*
Follow Up Email