FAQ for Magento 2
Magento 2 FAQ module is a dynamic and efficient solution for your e-commerce needs. It neatly organizes frequently asked questions for easy access. Plus, it significantly improves your customer experience with customized FAQ layout for different customer groups.
- Reduces support queries via comprehensive FAQs
- Efficient customer support through ChatBot
- Increase visibility with powerful SEO tools
Customers often have questions while shopping online. It's inconvenient for customers to create a ticket every time they need simple clarifications. This leads to repetitive inquiries and increased workload of your support team.
With Magento FAQ module your customers can get immediate answers to their questions without the need to submit a ticket. This makes their shopping experience more enjoyable. Also, workload on your suppoort team reduces.
Why Magento 2 FAQ module is useful for your store?
The Magento product question module lessens the burden on your customer support by providing answers to repetitive inquiries.
Higher customer satisfaction
Complete detailed FAQs on products lead to well-informed purchases, reducing returns and increasing customer satisfaction.
The FAQ Magento 2 extension is SEO optimized, increasing your online store's visibility and increasing organic traffic from search engines.
Enhance your store with product FAQs
Make your store standout in shopper's eyes with detailed FAQs that give immediate answers to their queries. This module is designed to significantly enhance customer experience and engagement in your store.
The module's innovative chatbot is omnipresent, delivering instant, smart responses to buyer's inquiries and saving their valuable time. Coupled with a customizable page layout that perfectly aligns with your store's aesthetic, the module provides an enriched, personalized user interaction.
- ChatBot. Our ChatBot provides immediate, intelligent responses to customer inquiries. It's available on every page, saving your customers' time and improving their experience. It's customizable, providing a personalized user interaction.
- Customizable Page Layout. Our Magento 2 FAQ module allows you to tailor the FAQ page to match your store design. You can upload icons and set the number of articles to be displayed per category.
- Helpfulness Rating.The helpfulness rating feature lets users vote on the usefulness of each article. You can display the helpfulness rate before or after voting, or both.
- SEO Tools. Magento 2 FAQ extension provides essential SEO tools to increase your FAQ pages' visibility and searchability. It includes options for metadata, 301 redirects, URL suffixes, page separators, and canonical URLs.
- Elasticsearch. With this powerful search engine, you can prescribe weight differentiation to the categories and articles during an FAQ search. It improves customer guidance and accuracy of search results.
- Article Management. Manage and configure article settings, view content, and check statistics in the Articles grid.
- Ask a Question Form. You can enable the 'Ask a Question' form on article pages. It improves comprehensibility and clarity of issues for your customers.
Localized FAQs for regional markets
Easily adapt your FAQ section to your local store views. The extension offers embedded translation functionality, making it easy to convert your FAQ articles to any language you need. Displaying answers to customers' queries in their native language makes it more convenient for them to shop in your store.