Administration

Common issues and a few hacks with Magento 2 Full Page Cache

Magento 2 Page Cache greatly improves the speed of the store. With the correct configuration, you can expect unbelievable performance for your ...

How To Resolve a 404 Error: Page Not Found in Magento 2

404 errors occur in all online stores. And it’s OK. New pages are added, old pages are removed. However, things go bad when the number of 404 errors becomes very high. First of all, although 404 errors do not directly impact a store ranking on SERP, they consume already limited crawl budget. Thus, they bring you unnecessary losses. ...

Magento 2 Upgrades: What You Need to Know

Usually new Magento releases bring some bug and security fixes as well as new features and improvements. Releases have a lot of changes. With each release, Magento changes one or a few digits in the version number (e.g. from 2.3.1 to ...

How to Build Great Customer Service for your Magento Store?

When a customer buys from your online store, he has certain expectations when it comes to service level and customer support response times. Investing time and resources in enhancing customer support affects sale rates and your company's reputation. ...

How do I Turbocharge Magento 2 Store with Google PageSpeed Module?

During several years we have been studying and implementing various approaches to improve the speed of store server and frontend. For an online store, the most important aspect is the operation speed. And here, it is important not only how fast a server returns a page to a client (TTFB), but also, how quickly the client can download this page ...

Magento 2 Cron job is not working. What should I do?

Unlike in Magento 1, cron performs critically important tasks in Magento 2. In the native installation there are 26 modules that use cron for 53 different jobs. You can get acquainted with the full list of modules below on the text. Practically, all reindex processes work in cron process. Newsletters, product alerts, page cache etc Moreover, ...

How we turned a Zendesk chat into our store powerful sales tool

We suppose, no one needs a proof that communication with customers is decidedly important and that a quick response to a users’ questions strongly affects the conversion rate in any store. At present, it is not enough just to tell everything on the site pages - many potential customers prefer to ask than to look for the necessary information on ...

How to Monitor Errors in a Magento 2 Store

We have a few questions to you: How often do you update your store? How often do you install a new extension on it? How often do you change settings configurations or make changes to the ...

The Anatomy of Return Merchandise Authorization (RMA) that delivers Success at Ecommerce

What makes a successful ecommerce store? Well, of course, the right answer would be high quality product; however, in reality, this is by far not a complete answer. The excellence of the customer service is just as important, if not even more. Still not assured? Numbers do not lie: 55% are willing to recommend a company due to outstanding service, ...

Introducing Sphinx

Many of you are familiar with our brilliant extension Sphinx Search Ultimate. But what do you know about Sphinx itself? Today i would like to introduce you Steve Barker a Community Manager at Sphinx, who will tell us details and facts about Sphinx open source search server.   ...
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